Specialist-Registration I

Indiana University Health System • Indianapolis, IN

1d • Onsite

About The Position

The Registration Specialist plays a critical role in facilitating smooth patient flow from point of entry through completion of their appointment. This role ensures accurate registration, scheduling, financial documentation, and patient communication in a timely and professional manner, supporting both patient experience and optimal reimbursement outcomes.

Requirements

• High School Diploma or GED
• Basic proficiency in MS Office (Word, PowerPoint, Excel)
• Strong attention to detail with the ability to complete tasks correctly the first time
• Ability to manage multiple responsibilities and meet deadlines
• Customer-focused mindset with strong communication skills
• Comfortable learning new systems and workflows

Nice To Haves

• Previous experience in a healthcare setting
• Ability to learn and retain medical coding concepts (ICD-10, CPT)
• Knowledge of medical terminology and clinical practices
• Experience interpreting insurance information

Responsibilities

• Facilitate patient flow from arrival through departure in a timely and professional manner
• Check patients in and out efficiently and accurately
• Schedule patient appointments following established guidelines
• Obtain and verify demographic, insurance, and financial information
• Complete pre-registration and preparation tasks
• Explain charges, policies, and procedures to patients
• Appropriately direct patients and visitors
• Effectively manage pool messages
• Communicate clearly and professionally with patients and team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees