Specialist-Registration I

IU Health • Indianapolis, IN

4d • Onsite

About The Position

This role supports a busy Primary Care Residency Clinic with approximately 70
providers at various stages of training and development. The clinic serves up to
200–220 patients per day, requiring a highly organized, customer-focused
professional who thrives in a fast-paced healthcare environment.

As a Registration Specialist, you will be the first point of contact for
patients and play a critical role in ensuring smooth patient flow, accurate
registration, and optimal clinical and financial outcomes.

Requirements

• High School Diploma or GED required
• Relevant experience in a healthcare setting preferred
• Ability to learn and retain medical coding concepts
• ICD-10 and CPT knowledge preferred
• Familiarity with medical terminology and clinical workflows preferred
• Basic proficiency in Microsoft Office (Word, Excel, PowerPoint)

Nice To Haves

• Experience with Cerner (preferred)
• Prior medical or healthcare experience strongly preferred
• Knowledge of insurance verification and coverage interpretation
• Strong computer skills; ability to quickly learn new systems
• Willingness to learn, adapt, and assist where needed
• Ability to work efficiently in a fast-paced, high-volume setting
• Excellent communication, organization, and customer service skills

Responsibilities

• Check in patients and facilitate patient flow from entry to destination in a timely, accurate, and professional manner
• Verify and update insurance, demographic, and financial information
• Manage medical records, scanning forms, referrals, DME, and Luma-related tasks
• Enter and validate charges in appropriate systems and collect required payments
• Schedule appointments and interview patients to obtain necessary medical information
• Explain departmental and hospital charges, policies, and procedures
• Answer incoming calls and direct patients and visitors appropriately
• Support high-volume clinic operations (up to 220 patients per day)
• Collaborate closely with providers and staff in a team-based environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees