Registration Clerk
About The Position
About the Role We are seeking a friendly and detail-oriented Registration Clerk to support front office operations in a medical clinic setting. This role serves as the first point of contact for patients and plays a key role in ensuring accurate patient registration, insurance verification, and a positive patient experience. About The Plus Group The Plus Group is a trusted staffing and workforce solutions partner serving the Central Valley. We partner with organizations across multiple industries to connect skilled professionals with meaningful opportunities. Position Summary The Registration Clerk is responsible for greeting patients, collecting and verifying demographic and insurance information, and supporting front desk workflows to ensure smooth clinic operations.
Requirements
- High School Diploma or GED
- Previous customer service or front office experience
- Strong communication and data entry skills
- Ability to multitask in a fast-paced environment
- Professional demeanor and patient-focused attitude
- Current TB clearance
Nice To Haves
- Medical front office or registration experience
- Familiarity with EHR systems
- Bilingual (Spanish required)
Responsibilities
- Greet and register patients in a professional and courteous manner
- Verify patient demographics, insurance coverage, and eligibility
- Collect copays and required documentation
- Schedule and confirm appointments as needed
- Answer and route incoming phone calls
- Maintain accurate patient records in the electronic health record (EHR)
- Ensure HIPAA compliance and patient confidentiality
- Support clinic staff with front office and administrative tasks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
