Registrar, Office of the Registrar

University of Denver•Denver, CO

About The Position

The University Registrar plays a critical university-wide leadership role in advancing institutional goals by ensuring that academic infrastructure—particularly student records, registration, and institutional student systems—is aligned with the university's mission to support timely graduation, reduce barriers to student progress, and uphold the integrity of the academic experience. This position collaborates with academic leadership, faculty, and administrative partners across the institution to ensure that systems and policies are responsive to the evolving needs of faculty, students, and the institution. The Registrar reports to the Senior Vice Provost for Academic Affairs. Within the Office of Academic Affairs, the Office of the Registrar supports students and faculty by providing the tools needed to review academic progress, create class schedules, and successfully register for classes. The Registrar plays a key role in aligning registrar functions with broader academic and student success strategies, ensuring that academic operations are student-centered, data-informed, and equity-driven.

Requirements

Excellent relational, communication, academic, and administrative skills with the ability to articulate mission and vision and develop implementation strategies
Strong interpersonal and organizational skills with a demonstrated commitment to outstanding student service
Ability to effectively communicate with students, faculty, administrators, and external agencies through multiple modalities
Proven ability to work with and influence others to achieve operational requirements in a collaborative team environment
Expertise in managing information system solutions and expansions to support high-quality, cost-efficient services
Capacity to manage multiple complex projects simultaneously while achieving goals and meeting deadlines under pressure
Skill in assessing problems, identifying appropriate actions, and communicating solutions to stakeholders
Knowledge of registrar office and enrollment management best practices, accreditation requirements, and emerging trends in higher education
Oversight of federal financial aid regulations and veteran’s benefits compliance
Understanding of NCAA rules, student-athlete eligibility certification, and athletic compliance requirements
Master's degree in student affairs, higher education, business, humanities, sciences, or a closely related field that emphasizes analytical and critical thinking skills
Ten years of progressive experience in a registrar's office, enrollment management, student services, or related field at a four-year regionally accredited institution with a complex blend of undergraduate and graduate programs.
Five of these years must be at a senior administrative level with supervisory and staff development experience (associate director or equivalent level and above)
Ten years of direct supervisory experience of full-time employees

Nice To Haves

Earned doctoral degree in higher education administration, education, student affairs, counseling, or related field
Experience providing leadership to an Office of the Registrar at a regionally accredited, complex college or university
Track record of establishing effective collaborative relationships that bridge the Office of the Registrar with other campus areas
Experience developing and overseeing budgets with demonstrated fiscal responsibility and strategic resource allocation
Experience in regional accreditation practices

Responsibilities

Academic Records & Registration Management Administer institutional registration systems encompassing more than 275,000 course registration transactions annually
Manage transcripts, grades, enrollment and degree verifications, and student record reporting
Certify all undergraduate degrees; post undergraduate and graduate credentials in Banner (DU's Student Information System); produce physical and electronic diplomas and certificates
Administer transfer credit and study abroad credit evaluation on behalf of the faculty for undergraduate programs
Curriculum & Academic Systems Administration Administer institutional curriculum administrative processes, course approvals, and publication of DU bulletins (catalogs)
Administer institutional student technology systems, including Banner, student success CRM (Salesforce), registration and degree audit systems, and related platforms
Develop and implement degree audit systems and evaluation processes
Course & Classroom Management Schedule over 14,000 course sections annually
Manage 118 classrooms across campus; develop scheduling policies and guidelines for academic spaces
Coordinate room assignments and optimize classroom utilization
Compliance & Regulatory Administration Ensure compliance with FERPA, Financial Value Transparency/Gainful Employment reporting, and State Authorization requirements
Administer regulatory compliance and education benefits for Veterans Affairs and Department of Defense tuition support programs
Administer academic eligibility processes for Division I and Club Team athletics programs, ensuring compliance with NCAA rules and certification requirements
Innovation & Strategic Initiatives Support units in the development of micro-credentials and badges, including academic badges, co-curricular badges, and credentials for faculty, staff, and student development
Lead strategic planning and implementation of registrar services aligned with institutional priorities
Partner with Office of the Chancellor to oversee, staff, and implement university Commencement ceremonies
Serve as liaison to university Bookstore; oversee course materials ordering process
Drive continuous improvement initiatives to enhance service quality and operational efficiency
Leadership & Collaboration Provide operational and strategic counsel to the Senior Vice Provost for Academic Affairs on curricular, policy, and procedural matters affecting academic operations and student success
Provide strategic leadership and vision for the Office of the Registrar
Foster collaborative partnerships across academic affairs, student services, enrollment management, and institutional research
Provide leadership support to the Undergraduate and Graduate Academic Councils, advancing curricular review processes and strategic governance coordination
Supervise, mentor, and develop professional staff to build organizational capacity
Manage departmental budget and allocate resources effectively
Perform other duties as assigned