Registrar Lead

CommonSpirit HealthGoodyear, AZ
10d

About The Position

As our Registrar, you will provide crucial clerical support for our professional caregivers by expertly managing all functions related to patient registration. Every day you will meticulously handle registration, insurance verification, financial assistance information, and Point of Service Collections. You will also be responsible for accurate data input and record keeping, ensuring the integrity of patient information and financial transactions, while meticulously adhering to all credit card handling processes due to potential access to sensitive third-party credit card information. To be successful in this role, you will demonstrate exceptional attention to detail, strong organizational and clerical skills, and a commitment to maintaining confidentiality and compliance with financial regulations. Your ability to accurately manage complex administrative tasks will directly support seamless patient care and operational efficiency.

Requirements

  • 1 year of recent medical office, hospital registration, or banking experience and 2 years of customer service experience
  • American Heart Association Basic Life Support - CPR, upon hire

Nice To Haves

  • Associates Other or a combination of education and job-related experience, upon hire
  • 1 year of management, supervisor, or lead experience

Responsibilities

  • Courteously and Professionally greet patients.
  • Obtain accurate demographic insurance information.
  • Correctly code and verify insurance coverage.
  • Collect estimated patient responsibility or screen patient for assistance programs.
  • Answer all incoming calls to the facility.
  • Provide assistance to patients presenting or calling with billing questions.
  • Ability to work other locations as needed.
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