Patient Services Registrar - Lead

Silver Cross Hospital • New Lenox, IL

18d • $18 - $22

About The Position

Silver Cross Hospital is an extraordinary place to work. We’re known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other. Come join us! It’s the way you want to be treated. Position Summary: Acts as a resource person for employees. Serves as a role model by adhering to Silver Cross Hospital core values and supports these behavior expectations from team members. Acts as first level contact point for escalation requests and is seen by team members as the departmental subject matter expert.

Requirements

• Demonstrated Leadership capabilities which include ongoing, respectful communication with staff and other healthcare team members.
• Sets the example of professionalism, customer service, teamwork, work ethic, positivity, and patient safety
• Ability to care for patients with compassion and maintain quality in a fast-paced environment.
• Ability to multi-task.
• Customer Service oriented.
• Excellent organizational, time management, and problem-solving skills.
• High school graduate or equivalent.
• Basic computer knowledge required, Cerner experience preferred.
• Previous healthcare experience required.
• Excellent phone and customer service experience required.

Nice To Haves

• Basic medical terminology and insurance knowledge preferred.
• Cerner experience preferred.

Benefits

• Medical, Dental and Vision plans
• Life Insurance
• Flexible Spending Account
• Other voluntary benefit plans
• PTO and Sick time
• 401(k) plan with a match
• Wellness program
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED