Registrar Compliance and Community Outreach Specialist

Vertex Education • Columbia, SC

15d

About The Position

Be the one who makes a difference! At Vertex Education we are a team of high achievers, courageous leaders, and passionate believers in changing lives through education. As a purpose-led education services provider, our mission is destined to benefit many and yet it starts with just one person inspired to work together with us to make a memorable and meaningful difference for our clients, schools, students, and communities. Be the one who makes a difference—with us. The Registrar Compliance & Community Outreach Specialist ensures that every campus operates with excellence in enrollment, attendance, and student records management. Serving as the primary compliance owner for registrar operations, this role provides hands-on support, coaching, and training to campus registrars to ensure accuracy, efficiency, and adherence to state requirements. Through expert system management, data integrity oversight, and family-facing engagement, the Specialist helps families experience a smooth and welcoming enrollment process— advancing Vertex Education’s mission to change lives through education by ensuring every student’s journey begins with a strong, compliant foundation . This position hosts all community events marketing the schools and is responsible for working on all community outreach activities.

Requirements

• Associate’s degree in Education , Business Administration, or a related field. Equivalent relevant experience may be substituted for degree requirements.
• Minimum of 3 years of marketing or enrollment experience in a K–12 educational setting.
• Proficiency with student information systems (preferably PowerSchool) and enrollment platforms such as SchoolMint or Avela.
• Valid IVP Level One Fingerprint Clearance Card or ability to obtain one .
• Must pass a criminal background check .

Nice To Haves

• Experience supporting multiple campuses or managing compliance for a charter management organization.
• Prior experience training or coaching school-based registrars or office staff.
• Strong understanding of data integrity, audit readiness, and process documentation in an educational environment.
• Experience with marketing and community outreach

Responsibilities

• Registrar Support & System Oversight: Provide daily registrar support and troubleshooting through Zendesk.
• Oversee enrollment, placement, and withdrawal workflows in SchoolMint/Avela and PowerSchool.
• Review registrar entries for accuracy, compliance, and data integrity across all campuses.
• Coordinate the annual enrollment lottery, including registrar training, documentation, and state-aligned preparation guides.
• Attendance, Records Management & Compliance: Conduct attendance reconciliations, audits, and compliance reviews to ensure accuracy and readiness for state audits.
• Oversee cumulative files, transcripts, and student record storage in compliance with state law.
• Coordinate withdrawal file processing, retention/promotion documentation, and file storage.
• Maintain and update SOPs to ensure ongoing compliance and audit preparedness.
• Registrar Coaching, Development & Hiring Support: Coach and mentor registrars to ensure compliance, accuracy, and consistency across all campuses.
• Deliver training and one-on-one mentoring on enrollment workflows, attendance reconciliation, and records management.
• Provide escalation support for complex enrollment or data issues and guide registrars toward resolution.
• Participate in registrar interviews and provide recommendations during the hiring process.
• Family Engagement, Recruitment & Process Management: Lead BOY and EOY processes, including rollover, scheduling, transcript management, and file archiving.
• Represent the school at marketing and enrollment events, hosting enrollment booths, answering questions, and converting interest into qualified applications.
• Find opportunities for the school to be involved in community events with enrollment tables, etc.
• Own the daily enrollment pipeline: track family status, remove blockers, and ensure timely offer issuance per defined SLAs.
• Coordinate registrar participation in re-enrollment nights, sneak peeks, move-up days, and back-to-school events; conduct campus tours and partner with leaders for consistent family communication.

Benefits

• Enjoy industry-leading pay, rewards, referral bonuses, with unlimited flexible paid time-off for performance.
• Be able to care for your health and your family with comprehensive medical, dental and vision benefits and invest in your future with 401(k) plans with a 6% employer match on your contributions.
• Enhance your growth and development with mentoring and money to take training classes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 51-100 employees