Registered Nurse - Patient Flow Coordinator

Essentia Health • Duluth, MN

2d • $38 - $57

About The Position

This position coordinates all aspects of patient flow throughout the East Market. Coordinates activities between defined areas and provides clinical leadership and expertise to ensure proper patient placement. Facilitates an atmosphere of collegial relationships among nursing personnel and others. Has major responsibility for the implementation of the vision, mission, plans, and standards of the organization and nursing services within their defined areas of responsibility. Key Responsibilities: Receives requests for information on medical conditions, medications, diagnostic tests, and prescription refills Will assist with the coordination of patient transfers from referring facilities calling in to the Essentia Health STAT doc line Will process prescription refill requests received from pharmacies and patients, utilizing the Essentia Health primary care refill protocol. Ensures continuous 24/7 coordination of patient transfers and emergent care events. This role is critical for managing time-sensitive cases, including STEMIs, strokes, and other emergent transfers, and its absence creates significant operational and patient safety risks. The Patient Flow Coordinator serves as the central hub for patient movement across the organization and with external facilities. Responsibilities include coordinating interfacility transfers, facilitating emergent care pathways, communicating with providers and nursing leadership, and ensuring appropriate bed placement and resource utilization. This role operates continuously, including nights, weekends, and holidays, and directly supports regulatory compliance, throughput, and patient safety. Delays or gaps in coverage place increased burden on clinical teams and leadership and can negatively impact outcomes for high-acuity patients.

Requirements

• Licensure: Current RN license in the state of North Dakota, Minnesota, and/or Wisconsin upon hire.
• Ability to obtain RN license in all 3 states within 3 months of hire.

Responsibilities

• Coordinates all aspects of patient flow throughout the East Market.
• Coordinates activities between defined areas and provides clinical leadership and expertise to ensure proper patient placement.
• Facilitates an atmosphere of collegial relationships among nursing personnel and others.
• Receives requests for information on medical conditions, medications, diagnostic tests, and prescription refills
• Assists with the coordination of patient transfers from referring facilities calling in to the Essentia Health STAT doc line
• Processes prescription refill requests received from pharmacies and patients, utilizing the Essentia Health primary care refill protocol.
• Ensures continuous 24/7 coordination of patient transfers and emergent care events.
• Coordinating interfacility transfers
• Facilitating emergent care pathways
• Communicating with providers and nursing leadership
• Ensuring appropriate bed placement and resource utilization.
• Directly supports regulatory compliance, throughput, and patient safety.

Benefits

• Health Coverage: Medical, dental, and vision insurance options to ensure employees' well-being.
• Retirement Savings Plans: 401(k) with employer contributions to support long-term financial security.
• Professional Development: Opportunities for career growth through training, tuition reimbursement, and educational programs.
• Work-Life Balance: Flexible scheduling, paid time off, and personal leave to help employees manage their professional and personal lives.
• Employee Wellness Programs: Initiatives focused on physical, mental, and emotional health, including fitness memberships, counseling services, and wellness activities.
• At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs.
• We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs.
• To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed