Registered Nurse - Communication Center (Central Triage Line)

Rochester Regional Health
$35 - $47Hybrid

About The Position

As a Registered Nurse (RN), you’re the engine and the heart of patient care at Rochester Regional Health. You make a positive difference every single day in the lives of our patients, their family members and visitors – going above and beyond to meet their needs with courtesy, kindness, respect and compassion. We are seeking experienced Adult and Pediatric Triage RNs to join our 24/7 telephone triage team. This role is ideal for nurses with prior triage experience who are confident assessing symptoms over the phone, making timely disposition decisions, and working efficiently in a fast-paced, protocol-driven environment.

Requirements

  • Diploma or Associate’s Degree in Nursing
  • Registered Nurse license in New York State.
  • Basic Life Support (BLS) certification.
  • 1-2 years of prior triage experience.
  • Experience in adult medicine and pediatric/emergency triage settings.

Nice To Haves

  • Bachelor’s Degree in Nursing preferred.
  • Strong computer skills strongly preferred.

Responsibilities

  • Provides high-quality, patient-centered, clinical care
  • Performs initial and ongoing assessment of the patient, utilizing appropriate data (i.e. physical, psychological, educational and risk-screen data appropriate for the chronological / developmental age of the patient).
  • Communicates and documents assessment of patient with the interdisciplinary team. Utilizes all available resources in order to meet the needs of the patient and family.
  • Develops and documents plan of care, treatment and services which is individualized and appropriate for the patient needs, strengths, limitations and goals.
  • Complies with organizational policies, procedures and protocols including policies governing safety, medication administration and documentation.
  • Revises plan of care based on ongoing evaluations and updates documentation appropriately.
  • Completes at least one clinical research utilization (CRU) form for submission to Nursing Research Department utilizing a research article from the last 5 years from research performed in the United States.
  • Completes a minimum of 5 nationally approved contact hours (CNE or CEU) per year.
  • Completes mandatory in-services and health screens in timely manner.
  • Maintains Basic Life Support (BLS) certification.
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