Regional Vice President, Operations

Sodexo•New York, NY

37d•Hybrid

About The Position

Sodexo is excited to announce a transformative leadership opportunity within our Corporate Services division—we’re hiring a Regional Vice President, Operations to drive excellence, inspire performance, and elevate the workplace experience to support and grow our business in the greater Manhattan area. This position reports directly to the Senior Vice President. This is a virtual role with frequent travel to visit potential and existing clients in the greater Manhattan New York City area and candidates must reside within the greater New York City area. Also requires 20% travel to clients located in Boston and Washington DC. In this Regional Vice President of Operations and Growth role, you will be focused on tapping into your existing network of contacts in the food industry in the New York City Metropolitan area to call upon with the business development team to leverage the new food transformation models to continue to grow the portfolio. As a strong, dynamic passionate leader of food & hospitality you will also be responsible for supporting and retaining existing accounts. You will manage 2-3 District Managers with approximately 10 accounts and have responsibility for all financials across the greater Manhattan area, Boston, and Washington DC. You must adapt to changes in the marketplace, new food strategies and offers and represent our brand as the local Executive in the marketplace. You will possess exceptional client relationship skills, strong negotiation abilities, provide leadership, talent development skills and exceptional presentation skills.

Requirements

Bachelor’s degree in business, hospitality management, or related field (Master’s preferred).
10+ years of progressive leadership experience in multi-site operations within corporate dining, hospitality or workplace services. New York City experience a must.
Proven success building and sustaining C-suite client relationships with a focus on strategic partnership and business growth.
Demonstrated ability to lead change management, drive innovation, and cultivate a culture of excellence and accountability.
Strong financial acumen with experience managing budgets, optimizing resources, and delivering financial performance in hospitality or service operations.
Expertise in leveraging data, analytics, and KPIs to inform decision-making and drive operational improvements.
Exceptional leadership, communication, and interpersonal skills with the ability to influence at all levels.

Nice To Haves

Master’s preferred

Responsibilities

Client Partnership & Retention
Strengthen and expand executive level relationships by delivering operational excellence, workplace dining innovation, and value driven solutions aligned with evolving corporate needs.
Team Development & Leadership Excellence
Build and develop high performing teams through mentorship, talent development, and a culture grounded in empowerment, ownership, and high performance.
Develop and execute a strategic operating plan with aligned short and long term goals that support corporate dining priorities, client objectives, and organizational mission.
Foster a culture of innovation, continuous improvement, and service excellence.
Identify opportunities to streamline operations, enhance efficiency, and reduce cost without compromising quality or experience.
Review and analyze P&L statements, budget variance reports, KPIs, and operational data to ensure achievement of financial goals.
Provide regular performance updates to clients and senior leadership.
Assess financial risks and opportunities, implementing action plans to optimize results.
Leverage data and workplace analytics to inform decision-making and drive operational improvements.
Maintain strong, professional business relationships with C-suite and senior stakeholders.
Ensure delivery of a strategic business plan that supports client culture, workplace engagement, sustainability goals, and organizational priorities.
Partner closely with Sales to identify new opportunities for service expansion and business growth.
Negotiate contracts, renewals, and initiatives related to operational scope.
Build, develop, and lead high-performing operational teams across the region.
Create a collaborative, supportive environment that empowers managers and frontline teams.
Provide ongoing coaching and mentorship to elevate capabilities, bench strength, and leadership potential.