Regional Training Manager, Road Americas

DSV • Lancaster, TX

20h • $68,000 - $92,000

About The Position

At DSV Road, the Regional Training Manager is responsible for the design, governance, implementation, and continuous improvement of enterprise training programs across the organization.  This role serves as the centralized owner of training standards, learning strategy, and training effectiveness, ensuring employees are equipped with the knowledge and skills required to perform their roles safely, compliantly, and efficiently.

The position develops role-based curriculum, manages learning systems, evaluates program effectiveness through operational trends and performance data, and partners with Operational Excellence (OpEx), Operations, Compliance, and leadership teams to close performance gaps through structured learning initiatives.  The Regional Training Manager coordinates system and process rollout training, leads train-the-trainer initiatives, and delivers both virtual and in-person instruction as needed while supporting regional training needs across NORAM and LATAM.

The Training Manager exercises independent judgment in evaluating operational performance trends, determining training strategies, establishing training standards, and recommending improvements that impact business operations, compliance, and workforce readiness.

Requirements

• Bachelor’s degree in Human Resources, Organizational Development, Education, Business Administration, or related field, or equivalent combination of education and experience.
• 5+ years of experience in corporate training, learning & development, operational training, or instructional design.
• Experience designing and implementing enterprise or multi-location training programs.
• Experience administering or managing a Learning Management System (LMS).
• Experience developing curriculum, learning materials, and instructor-led training content.
• Strong instructional design and curriculum development skills
• Knowledge of adult learning theory and training methodologies
• Ability to independently analyze performance issues and recommend solutions
• Strong facilitation and presentation skills
• Ability to influence stakeholders without direct authority
• Analytical ability to interpret training metrics and operational performance data
• Excellent written and verbal communication skills
• Strong organizational and project management skills
• Ability to manage multiple initiatives and deadlines simultaneously
• Proficient Microsoft Office skills (Excel, PowerPoint, Word, Teams, and SharePoint)
• LMS administration and reporting experience
• Ability to collaborate effectively across departments and geographic regions

Nice To Haves

• Experience supporting operational, logistics, transportation, or distribution environments preferred.
• Experience supporting cross-regional or international training initiatives preferred.

Responsibilities

• Design, develop, and maintain role-specific training curricula aligned with operational and business needs.
• Oversee the development, maintenance, and governance of modular training content.
• Establish standardized training frameworks, learning methodologies, and instructional approaches across departments.
• Ensure training programs align with company policies, regulatory requirements, and strategic priorities.
• Create training guides, job aids, quick reference materials, and checklists to support learning initiatives.
• Serve as the central point of contact for regional training governance and standards.
• Coordinate and manage training rollouts for new systems, tools, and operational process enhancements.
• Deliver training both virtually and in person, as required.
• Lead “train-the-trainer” programs for OpEx specialists and operational stakeholders.
• Support onboarding readiness and role preparedness across operational teams.
• Support regional training initiatives across NORAM and LATAM locations.
• Manage and optimize the Learning Management System (LMS), including course administration, assignments, and learning paths.
• Maintain and continuously update the enterprise training matrix.
• Produce and analyze LMS reporting to monitor training completion, compliance, and effectiveness.
• Ensure training documentation and records meet regulatory, audit, and internal compliance requirements.
• Analyze operational performance trends, audit findings, and compliance requirements to determine and implement necessary training and procedural improvements.
• Collaborate with OpEx Managers and leadership to identify performance gaps and implement targeted learning solutions.
• Evaluate training effectiveness through assessments, operational outcomes, and performance metrics.
• Recommend and implement improvements to training methods, delivery approaches, and learning materials.
• Support operational and system change initiatives through structured training and communication strategies.
• Evaluate operational processes and identify performance deficiencies requiring training or procedural solutions.
• Recommend training strategies and implementation approaches to leadership.
• Interpret company policies and operational procedures and translate them into training standards.
• Establish enterprise training requirements and determine appropriate delivery methods.
• Provide subject matter guidance to operations leadership regarding training compliance and workforce readiness.

Benefits

• Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.
• Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits.
• Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.
• To support work-life balance, DSV offers various paid time off programs and paid company holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level