Regional Trainer - Security

Allied Universal • Guaynabo, PR

22d

About The Position

Allied Universal® is hiring a Regional Trainer for the Branch Office in Guaynabo, Puerto Rico. The Regional Trainer will teach Allied Universal employees at all levels, upskilling employees to develop a safety, service, and growth mindset. Training course development, delivery and compliance-tracking will be conducted in accordance with all federal, state or province, and local laws and regulations, while also adhering to Allied Universal standards and values.

Requirements

• High school diploma or equivalent
• Bilingual (English and Spanish)
• Ability to obtain and maintain all necessary state or federal licensing requirements
• Must possess a valid driver’s license and have a clean driving history of 3 years
• Minimum of three (3) years of classroom instructor experience
• Knowledge of and experience with customer service and relations
• Proven experience with personnel supervision and management
• Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
• Highly organized and able to keep on track with required information at all times
• Excellent attendance and punctuality
• Ability to work in a very independent environment
• Excellent oral and written communication skills; ability to write manuals, review and respond to written requests for proposals, training documents, and prepare extensive presentations
• Highly proficient and fully functional in Microsoft programs such as Word and PowerPoint
• Professional, articulate, and able to use good independent judgment and discretion
• Proven ability to maintain correspondence, discussions, and materials in strictest confidence
• Willingness and ability to travel as well as work extended hours to meet business objectives
• Must be able to focus and multi-task in busy environment, with the ability to successfully handle stressful situations in a calm and professional manner

Nice To Haves

• College degree in Education, Business Administration, Criminal Justice, or other private security or law enforcement related field
• Prior work experience in Regulated Security Solutions (RSS) or a regulated security industry (i.e., Nuclear Regulatory Commission, Department of energy, Department of Defense, Department of Homeland Security), or investigative work experience in law enforcement
• Certification in security, safety, or training
• Prior experience in teaching in the fire service, security industry, law enforcement and/or military
• Experience in Security Operations or Military Experience or Law Enforcement Experience is preferred

Responsibilities

• Develop training content to support internal customer training requests and external client needs
• Work with operational partners (Human Resource Coordinators/Branch Managers) to develop practical training programs at the branch level to comply with contractual and regulatory training
• Drive Training Academy performance at the Region, Branch and Site level, guiding teams to continuous improvement
• Deliver region training programs in accordance with local, state, and federal laws and regulations, Allied Universal standards, and contractual requirements
• Communicate effectively both verbally and in writing with internal customers (Operations and Training Leadership at all levels, and Security Professionals), and external clients
• Attend Workforce Management (WFM) or other Operations meetings to communicate region, branch or site metrics using DOMO business intelligence for Academy compliance, federal/state/local training compliance, Mobile Patrol, and additional training topics
• Send weekly reports on Academy completions (SP, SS and SM) as well as any upcoming vILT courses on the National Training Calendar. This includes armed compliance, mobile patrol, and use of force cards
• Conduct site visits each quarter; address academy non-compliance issues, perform training as necessary, meet with client contact when possible; document visit details; develop training programs as needed to address any performance deficiencies
• Identify, vet, and establish relationships with local training academies for support when required
• Deliver fire safety services (occupant, floor warden, and staff presentations; and evacuation drills), and other contracted or agreed upon services such as workplace violence/active shooter training
• Conduct training: CPR/First Aid/Automated External Defibrillator (AED) Defensive Tactics (e.g., handcuffs, pepper spray, batons, Tasers, firearms) Mobility Devices (e.g., vehicles, bicycle, golf cart, Segway) Field training for Security Professionals and Supervisors
• Conduct special projects on an as-needed basis to support the region

Benefits

• Base salary, bonus opportunity
• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED