Regional Trainer

SOMFY Group • Irvine, CA

1d • $95,000 - $115,000

About The Position

A Regional Trainer at Somfy would be responsible for developing and delivering technical product training to customers, partners, and internal staff within a specific geographical area or national. This role is vital for ensuring that all stakeholders are proficient in the installation, use, and troubleshooting of Somfy's motorization and smart home solutions.

Requirements

• Experience: Significant technical experience (5+ years) in a relevant industry, such as window covering, electrical, IT, or smart home technology.
• Technical Savvy: A deep understanding of Somfy motors, controls, and home automation systems.
• Communication Skills: Excellent public speaking, presentation, and interpersonal skills, with the ability to simplify complex technical information for diverse audiences.
• Proficiency with English.
• Travel: Willingness to travel frequently within the designated region to customer sites and different company locations.
• Organizational Skills: Strong ability to work independently, prioritize tasks, and manage logistics for training events.

Nice To Haves

• Spanish or French is a plus.

Responsibilities

• Deliver Training: Conduct one-on-one, group, or virtual training sessions on proper procedures to program and control Somfy motors and control systems (RTS, Zigbee, SDN, POE, and standard motors).
• Travel Logistics: Arrange and manage travel (flights, hotels, etc.) and travel to various client/implementation sites, potential travel up to 50%.
• Content Development: Assist in creating and updating training materials, outlines, and presentations.
• Technical Support: Providing expert technical advice and problem-solving support, sometimes on-site, with a view toward educating customers and resolving issues.
• Evaluation and Reporting: Assessing the effectiveness of training programs through feedback and performance metrics and adjusting programs as necessary to ensure continuous improvement.
• Documentation: Maintaining accurate records of training activities, certifications, and customer interactions within a CRM system.
• Collaboration: Working closely with sales, marketing, and product management teams to ensure alignment on product information, market trends, and customer support.
• Learning Management System (LMS): Maintaining and updating content on our LMS for internal and external use.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed