Regional Technical Trainer

Gregory Poole Equipment Company • Raleigh, NC

7d

About The Position

The GP Academy Regional Technical Trainer is responsible for delivering regional high-quality, hands-on training to new and experienced technicians across Gregory Poole’s apprenticeship program, advanced Caterpillar technician training programs, and other technical development initiatives. This role requires a strong technical background, a passion for teaching, and the flexibility to cross-train in multiple disciplines in multiple on-site locations.

Requirements

• Associate’s or bachelor’s degree in Diesel Technology, Industrial Technology, or related field (or equivalent experience).
• 7-10+ years of experience as a technician or technical trainer in heavy equipment, power systems, or related industries.
• Strong knowledge of Caterpillar equipment and systems preferred.
• Experience with instructional delivery, adult learning principles, and hands-on training.
• Excellent communication, facilitation, and interpersonal skills.
• Proficiency with Microsoft Office and Learning Management Systems (LMS).
• Have the ability to occasionally lift up to 50 lbs. of materials.
• Ongoing professional development requirements through monthly hands-on work with senior technicians on multiple complex equipment platforms to develop the practical proficiency necessary to support the training curriculum.
• Caterpillar Instructor Accreditation or OEM training certifications strongly preferred; or gain certification within 6-12 months of hire date.
• Ability to travel to multiple Gregory Poole branch locations or a central location weekly for training purposes.
• Ability to travel to regional community colleges as necessary.
• Must hold a valid driver's license.

Nice To Haves

• Experience with eLearning tools or blended learning environments.
• MACS instructor certification and/or gain certification within 6-12 months of hire date.
• Spanish fluency is a plus.

Responsibilities

• Deliver instructor-led training for the Gregory Poole Apprenticeship Program, focusing on foundational skills, safety, customer training and equipment systems
• Facilitate advanced Caterpillar Technician training, including diagnostics, hydraulics, electronics, and powertrain systems
• Crosstrain and deliver instruction in additional areas Such as power systems, Sitech, rental allied, material handling or emerging technologies (e.g., electric or autonomous equipment)
• Deliver training at least 3 days per week
• Maintain a minimum instructor evaluation average score of 4.5
• Collaborate with subject matter experts, instructional designer and OEM professionals to develop and update training materials, lesson plans, and assessments
• Work with the instructional designer to customize content to meet the needs of different learner levels and business units
• Ensure training content aligns with Caterpillar standards, industry certifications, and Gregory Poole’s operational needs
• Provide a leadership role for work through knowledge and specialization/s
• Work with complex, advanced technical projects or business issues requiring state-of-the-art technical and/or industry knowledge and collaborate for a holistic approach
• Collaborate with outside vendors as necessary
• Assume a leadership role for the work group and/or Technical Trainer Team
• Mentor & team teach with new trainers as well as audit their classes
• Provide coaching, mentorship, and performance feedback to learners
• Assess learner progress through practical evaluations, written tests, and hands-on demonstrations
• Serve as TCG (Technician Career Guide) task performance validator in support of technician development
• Maintain training equipment, tools, and classroom environments
• Ensure compliance with safety standards and training protocols
• Track attendance, certifications, and training records in the LMS
• Serve as the official point of contact and liaison for regional high schools and community college programs, fostering collaboration and coordination
• Participate in school advisory boards providing guidance on training topics and GP apprenticeship development
• Support & Eval
• Review pre and post class assessments and conduct needs assessments with branch managers to determine training gaps and new class opportunities
• Review hands-on projects and submit performance reports to evaluate demonstrated TCG competencies if rework has been required
• Review rework trends at assigned branch based on tech level to determine improvement opportunities to curriculum
• Solicit 360 feedback from stakeholders from region

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree