Regional Support Coordinator
About The Position
VRC is seeking qualified Administrative Assistant candidates. The primary responsibility of this position is to assist with insurance fraud and corporate defense investigations and operational needs for multi-state regions. The successful candidate will achieve these objectives by supporting the daily performance of investigative services for clients including Surveillance, SIU, Desktop, and Hospital Canvass . This is a full-time, non-exempt position, based out of our corporate office in Denton, TX . The successful candidate will have related experience: Experience in office administration or a related field Meeting deadlines and multitasking Working independently as well as in a team environment Knowledge of fraud terminology Bachelor’s degree English, Business or Criminal Justice related field is a plus
Requirements
- Excellent verbal and written communication skills
- Strong computer and typing skills
- Proficiency in Microsoft Office programs
- A strong desire to learn and work as a team
- Must pass pre-employment assessment and drug screen
- Ability to manage time, organize projects, and understand directives
Nice To Haves
- Bachelor’s degree English, Business or Criminal Justice related field is a plus
Responsibilities
- Format and edit investigative reports to client standards
- Review investigator final reports
- Communicate with regional managers, directors, and field investigators
- Take part in team meetings as well as continuing training sessions
- Review billing of investigative efforts and client-authorized time frames
- Write final briefs for customers and make service recommendations
- Review surveillance video and audio-recorded statements provided by field investigators
Benefits
- For full-time staff, VRC offers medical, dental, and vision benefit plans, as well as paid vacation, and a 401K/Profit Sharing retirement options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
