Regional Solutions Director - Global

SHI International • Dallas, TX

5d • $150,000 - $275,000

About The Position

The Global Regional Solutions Director is a Technical Sales and Pre-Sales Manager that is customer, partner and company facing to uncover and develop opportunities. The Global Regional Sales Director will support a team of Engineers, Architects and Specialists whose focus is to bring the right technical solutions to meet customer needs. The RSD will coach, train and be involved in customer meetings to move the process forward and actively close deals with the team. The Director of Solutions leads the solutions team in developing innovative, customer-centric solutions that align with organizational goals and market demands. This role involves collaborating with sales and product teams to design tailored solutions, managing the solutions portfolio, and ensuring compliance with standards. Additionally, the Director builds strong stakeholder relationships, drives continuous improvement through new technologies, and mentors the team to foster a culture of innovation and customer focus.

Requirements

• Completed Bachelor's Degree in Information Technology, Computer Science, or a related field, or relevant work experience required
• Minimum 5 years of experience in Information Technology or a relevant functional area
• 4+ years of experience in a management position required
• Ability to travel to SHI, Partner, and Customer Events
• Ability to travel 25%
• The capability to design and implement solutions strategies that align with the overall business strategy. - Expert
• Skilled in engaging and managing relationships with stakeholders to ensure alignment and successful solution outcomes. - Expert
• The expertise in managing and executing technical tasks related to solutions development and deployment. - Expert
• Skilled in assessing and addressing potential risks to ensure smooth solutions operations and safeguard organizational interests. - Expert
• The ability to manage, drive and adapt to organizational change while maintaining team morale and productivity. - Expert
• Skilled in understanding and addressing customer needs to drive satisfaction and business growth. - Expert

Responsibilities

• Engages with multiple layers of contacts within an organization, including but not limited to CIO, CTO, IT Directors, Application Managers, to sell, build relationships and Uncover opportunities
• Develops the region/territory based on strategic account planning by collaborating with sales leadership and extended ASG team
• Collaborates with sales team and helps close deal by speaking on the technical side of recommended solutions
• Builds strong relationships and trust with customers, partners, and company employees
• Deliver a world-class customer experience by executing company vision and mission statement
• Engage and get to know the Local Technology Community (MFG’s and SI Partners) and the appropriate customer technical personnel to establish market credibility
• Deliver a world-class customer experience by executing company vision and mission statement
• Strategically train sales team on positioning of company solution practices to ensure they understand customers on-going enterprise needs
• Execute SHI Sales Methodology and strategy with direct reports, sales counterparts, partners and customers with Regional Sales Teams
• Engages with teams ensuring value prop, resource usage, opportunity development and visibility to general business (Corp / District / Region)
• Ensure presales engineering teams are collaborating and communicating
• Keeps a pulse on the overall health of the area of business they are supporting. Account profiling and penetration to find multiple Solution Practices in existing accounts
• Attract, develop and retain top talent by working closely with company recruiting team to attract talent, engage in regular coaching, and reward top performers
• Pipeline management for regional opportunities
• Monitor employee performance and attendance records, act on performance issues in a fair and consistent manner and provide actionable feedback, address personnel issues, and provide employee recognition
• Lead the solutions team in developing innovative, customer-centric solutions that align with organizational goals and market demands.
• Collaborate with sales and product teams to identify customer needs and design tailored solutions that drive business growth.
• Oversee the development and deployment of solution architectures, ensuring scalability, security, and performance.
• Manage the solutions portfolio, ensuring alignment with business objectives and market trends.
• Build and maintain strong relationships with key stakeholders, including clients, partners, and internal teams, to ensure successful solution delivery.
• Drive continuous improvement in solutions development by leveraging new technologies and methodologies to enhance efficiency and effectiveness.
• Ensure compliance with legal, regulatory, and organizational standards in all solutions activities.
• Lead efforts in change management, ensuring successful adoption of new solutions and technologies.
• Prepare and present solutions metrics and reports to the executive team, providing insights and recommendations for strategic decision-making.
• Mentor and develop the solutions team, fostering a culture of innovation and customer focus.

Benefits

• health
• wellness
• financial benefits
• medical
• vision
• dental
• 401K
• flexible spending

What This Job Offers

• Job Type: Full-time
• Career Level: Manager