Regional Services Director - ILS, SLS, CFS

Thrive Support Services, Inc.

2d•$90,000 - $110,000

About The Position

Thrive Support Services is expanding into the Santa Cruz Regional Center catchment area and we're looking for the right person to lead that launch. This isn't a position for someone who wants to manage an established program. It's a position for someone who wants to build one. As our Regional Services Director in Santa Cruz, you will be the first Thrive presence in the region. You'll launch our Independent Living Services (ILS) program, establish relationships with the Santa Cruz Regional Center, and hire and develop a team that shares our commitment to person-centered, community-based support for adults with I/DD. Over time, you'll expand into SLS, CFS, and In-Home Respite as the office grows.

Requirements

You have 3–5+ years of leadership experience in I/DD, social services, or community-based care
You know the California Regional Center system and can navigate it confidently
You have built or launched programs or teams and you know what that takes
You are driven by mission and hold yourself to a high standard without being told to
You are an exceptional communicator - with staff, participants, families, and government partners
You live in or are committed to relocating to Santa Cruz County

Responsibilities

Launch and grow Thrive's programs in the Santa Cruz Regional Center catchment area, starting with ILS and scaling from there
Build relationships with Regional Center service coordinators, intake staff, and community partners from day one
Hire, supervise, and develop Program Managers as each service line comes online
Ensure full compliance with DDS regulations, Title 17, vendorization requirements, and Regional Center standards
Manage regional billing, staffing, and service authorization to meet program performance targets
Report monthly to the COO on enrollment, operations, compliance, and growth milestones
Serve as the face of Thrive Support Services in Santa Cruz County