Regional Service Sales Manager

Allegion•Indianapolis, IN

1d•Remote

About The Position

At Allegion, we help keep people safe and secure where they live, work, and visit. With over 30 brands, 12,000+ employees globally, and products sold in 130 countries, Allegion specializes in security around the doorway and beyond. In 2024, Allegion was awarded the Gallup Exceptional Workplace Award. Stanley Access Technologies, a recognized industry leader in the manufacturing, installation, and servicing of automatic doors, is part of Allegion. This role is for a Regional Services Sales Manager within Stanley Access Technologies, focusing on driving lead generation, qualification, and sales of service contracts to new and existing customers. The manager will also be responsible for onboarding, training, and ongoing mentoring of new sales representatives. Key aspects of the role include developing and building positive relationships with local sales reps and customers in an assigned geographic area, focusing on new account development and maintaining active relationships with the current customer base. The position requires developing and implementing plans and strategies for improving customer service, increasing service revenue, and RMR, as well as team forecasting and achieving annual sales targets. Maintaining current technical product knowledge, general sales techniques, and market trends, and identifying new ways to promote business are also crucial. The manager will work closely with local and regional branch operations/sales teams to ensure overall customer satisfaction and engagement. Developing and utilizing training material for the sales team and being familiar with marketing, sales, business development, and cross-business networking to exceed sales goals are also part of the role. Travel of approximately 25% in an assigned geographic area will be required. Qualified candidates must be legally authorized to be employed in the United States, and the company does not intend to provide sponsorship for employment visa status for this position.

Requirements

High school diploma or GED
5+ years’ experience in field-based sales/account management
Valid state driver’s license without restrictions

Nice To Haves

Excellent interpersonal and organizational skills
Strong communication (written & verbal) and presentation skills both internally and externally
Previous success attaining and exceeding sales goals
Strong problem-solving skills
Ability to use competitive drive and determination to meet and exceed demanding sales targets
Experience in SAP
Outside sales background
Salesforce.com (SFDC) experience
An actionable contact list of decision-makers
Proficient in MS Office and other common workplace applications
Strong situational and change management leadership skills
Leading salespeople in a highly competitive market

Responsibilities

Utilize your B2B/B2C sales experience to drive lead generation, qualification, and sales of service contracts to new and existing customers
Onboarding, training, and ongoing mentoring of new reps
Develop and build positive relationships with local sales reps & customers in an assigned geographic area focused on new account development (growth) and maintain active relationships with current customer base
Develop and implement plans, process, and strategies for improving customer service, increasing service revenue, and RMR
Responsible for team forecasting, annual sales target for service contracts, and T&M growth
Develop and maintain current technical product-related knowledge, general sales techniques, market trends, and identify new ways to promote new business
Work closely with the local and regional branch operations/sales teams to ensure overall customer satisfaction and customer engagement
Develop and utilize training material for sales team
Familiar with marketing, sales, business development, and cross business networking to exceed sale goals
Travel (+/-25%) in an assigned geographic area will be required

Benefits

Health, dental and vision insurance coverage, helping you “be safe, be healthy”
Unlimited Paid Time Off
A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period
Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses
Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses
Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury
Life Insurance – Term life coverage with the option to purchase supplemental coverage
Tuition Reimbursement
Voluntary Wellness Program – Simply complete wellness activities and earn monetary rewards
Employee Discounts through Perks at Work
Community involvement and opportunities to give back so you can “serve others, not yourself”
Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching