Regional Sales Manager

Flix • New York, NY

5d • Hybrid

About The Position

As a Regional Sales Manager at Flix, you will oversee sales locations across the US Eastern region, ensuring strong customer experience standards and business growth. This role requires a strategic, data-driven approach to managing terminal operations, agency partnerships, and direct sales channels.

Requirements

• Minimum 3 years of supervisory/management experience, demonstrating strong leadership skills
• Excellent written and verbal communication skills with the ability to engage at various levels of management
• Highly organized, detail-oriented, and able to multitask in a fast-paced environment
• Strong problem-solving and decision-making skills, ensuring efficiency and compliance
• Proficiency in Microsoft Office Suite and familiarity with Salesforce for data tracking and process optimization
• A proactive approach to improving regional operations, driving KPIs, and mitigating risks
• Must reside in one of the following states: Connecticut, District of Columbia, Delaware, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, West Virginia

Nice To Haves

• Experience with bus terminal operations is preferred but not required

Responsibilities

• Oversee sales locations across terminals, agencies, and ticket vending machines, ensuring efficient operations and strong customer experience
• Evaluate cost-to-sell metrics and execute growth strategies to drive sales performance
• Lead contract negotiations and manage reseller relationships, ensuring compliance with policies and agreements
• Manage agency onboarding, training, and ongoing development to maintain successful offline sales channels
• Conduct site assessments for infrastructure, branding, security, and facilities management, escalating concerns as needed
• Collaborate with Government Affairs and Infrastructure teams to identify new sales locations and optimize subsidy and bus stop development
• Travel frequently (50-75%) to oversee regional operations, conduct audits, and foster strong partnerships

Benefits

• Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family.
• Work from (M)Anywhere: Depending on your role, work from another location for up to 60 days per year.
• Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life.
• Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.
• Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills.
• Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees