We’re looking for a strategic, people-first leader to build and scale a high-performing Renewals team within our Direct Sales organization. This is a unique opportunity to combine frontline leadership with hands-on deal strategy—driving predictable renewal outcomes, maximizing multi-year revenue, and reducing churn risk. In this role, you’ll: • Lead, coach, and develop a team of Renewals Specialists to exceed targets and grow their careers • Drive a value-based renewal motion that improves GRR and NRR • Partner cross-functionally with Sales, Customer Success, Finance, and Field Operations • Own renewal execution excellence—from pipeline hygiene to forecasting accuracy • Identify opportunities to scale processes, improve efficiency, and elevate team performance • Step into complex, high-risk renewals to secure the best outcomes We’re looking for someone who brings: ✔ 6+ years in renewals, sales, or account management (B2B SaaS/enterprise software) ✔ Proven success leading teams and driving retention metrics (GRR/NRR) ✔ Strong commercial acumen and negotiation skills ✔ A passion for coaching, developing talent, and building scalable processes ✔ The ability to influence cross-functional partners and lead through change If you’re energized by building teams, driving results, and shaping the future of renewals, we’d love to connect. This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
251-500 employees