Regional Property Manager

The Lightstone Group, LLC•Southfield, MI

12h

About The Position

At Beacon Management, we proudly own and operate a vast portfolio of 54 residential housing communities scattered across the United States, including the beautiful states of Michigan, New York, Pennsylvania, and Virginia. Our core mission revolves around the joy and contentment of our residents, and we wholeheartedly commit ourselves to delivering exceptional customer service at every turn. Beacon Management provides career development opportunities, paid training for certifications, competitive paid holidays, and robust benefit packages! Various benefits include: Vacation and Sick Time Paid Holidays 401k Housing discounts Medical, Dental, and Vision Benefits FSA Voluntary Benefit Programs, and more! The Regional Property Manager supports and executes the Company’s strategies related to property management operations by directing the team members on the assigned portfolio of properties, and by implementing the policies, procedures and practices that enable each property to meet and exceed budgeted financial goals and achieve operational performance objectives

Responsibilities

Supervises all property operations ensuring that standardized practices, polices, and procedures are being adhered to
Monitor income and expenses to meet budgetary goals and when falling short of budgetary goals; present and implement strategies to address deficiencies
Evaluate monthly financial statements, including accurate review of all payables, receivables, and reclasses/accruals
Responsible for oversight, preparation, and presentation of monthly financial business review reports
Responsible for preparing annual operating budgets that align with the company’s expectations for Rental Income, Net Rental Income, Expenses, Net Operating Income, and Capital Expenses
Engage with and resolve site and resident issues that cannot be managed by onsite personnel
Develop and implement monthly/annual business plans including marketing strategies, staffing plans, revenue generating programs and general performance goals
Review activity reports, tracking progress towards occupancy including sales conversion ratios, pricing, renewals, operating revenue and expense goals and objectives; take corrective actions as needed to ensure company metrics are met on a consistent basis
Establish and adhere to a weekly schedule ensuring routine site visits are being completed and effective communication with direct reports is occurring
Oversee capital improvement projects and renovations and prepare and implement phasing and execution of capital plans, engage Director/Asst Director of Maintenance for all qualified capital improvements as approved by Regional Vice President of Operations
Conduct Regional Property Manager checklist monthly
Advocate for all new initiatives within the organization; drive initiatives with onsite team members, provide training as needed and ensure site engagement on new initiatives
Effectively communicate and conduct business with co-workers, residents, vendors, and supervisors in a respectful and professional manner
Adhere to local, State, and Federal Fair Housing policies
Train, mentor, evaluate and appropriately reward/discipline all direct reports including completing annual associate reviews, ensuring proper staffing levels, and performing Property Manager duties when needed
Partner effectively with Human Resources, Recruiting and Regional associates to hire and develop new onsite associates
Ensure that payroll related responsibilities (including but not limited to timesheets, bonuses, commissions, status changes, etc.) are submitted accurately and timely as required per policy/procedures
Engage with Property Managers concerning all property, resident, and personnel matters
Assist Property Managers in developing onsite performance metrics, goals and strategies related to property performance and teamwork values
Ensure confidentiality for direct reports, co-workers, management, and residents (current and past)
Consistently exhibit knowledge of market conditions, comps, and trends
Weekly/Monthly/Annually assess marketing efforts to determine effectiveness; when asset is underperforming to market or budget prepare, present, and implement recommendations to correct deficiencies
Participate, approve, and manage marketing efforts to increase occupancy and drive brand standards including but not limited to resident events, property outreach and google review initiatives
Ensure accurate market data is being gathered and used to optimize rent growth
Conduct routine inspections of all interiors, exteriors, common space, curb appeal and maintenance facilities to ensure cleanliness, brand standards, and marketability
When necessary, to address deficiencies in curb appeal, building maintenance and safety provide recommendations and perform oversight of projects needed to rectify deficiencies
Review activity reports, tracking progress of work order completion time, make ready completion time, unit renovations and preventative maintenance ensuring company metrics are met on a consistent basis
Ensure a working environment that is safe and performance oriented