Regional Practice Administrator

Texas Children's HospitalHouston, TX
4h

About The Position

We’re searching for a Regional Practice Administrator, someone who works well in a fast-paced setting. In this position, you'll be responsible for the overall operation of our Pediatrics practices and other initiatives as assigned by the Director. The Regional Practice Administrator also advises, coaches and mentors managerial, financial and administrative expertise of the Practice Managers. Think you’ve got what it takes? Founded in 1996, Texas Children’s Health Plan is the nation's first health maintenance organization (HMO) created just for children. We provide STAR/Medicaid and Children's Health Insurance Program (CHIP) to pregnant women, teens, children and adults in Houston and surrounding areas. Currently, the Health Plan has more than 375,000 members who receive care from our network of more than 1,100 primary care physicians, 3,200 specialists, and 70 hospitals. Texas Children's Health Plan is also the largest combined STAR/CHIP Managed Care Organization in the Harris County service area. To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Requirements

  • Bachelor's degree in healthcare administration, public health, or related field required
  • A master's degree in healthcare administration, public health or related field will substitute for two (2) years of work experience
  • Driver’s license from any state preferred
  • 4 years of practice management experience or healthcare administration experience required
  • Experience managing multiple location preferred

Responsibilities

  • Works with Director on acquisition of practices and onboarding of practice sites into the network
  • Mentors and develops leadership skills and provides development opportunities through education/training, feedback and coaching of practice managers and supervisors or appropriate personnel
  • Works with Directors of Regional Operations, physicians and Practice Managers to develop annual budgets for each practice
  • Monitors customer satisfaction of practices with the physicians and managers through communication and feedback. Identifies and facilitates process improvement needs that improve patient experience, patient flow, or employee satisfaction throughout the practices
  • Works to identify and resolve process issues and enhances practice policies and procedures by actively participating in committees as needed
  • Participates and contributes to ongoing project teams to ensure project integration throughout the assigned practices
  • Monitors and recommends facility needs, making recommendations for improvements (expansion, updating and relocation) based on practice strategic goals, budget, and community need
  • Maintains leases for practices, monitoring for renewal dates, tenant improvement allowances and evaluation for market competitiveness
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