Regional Operations Manager

TCI Transportation • Indianapolis, IN

8d • $105,000

About The Position

Are you a results-driven operations leader with a passion for dedicated transportation logistics and team development? Join TCI, where innovation meets integrity. We’re seeking a Regional Operations Manager who will oversee multiple terminals across the Midwestern United States. This leader will drive profitability, operational excellence, and high-level customer service while upholding our core values: Dedication, Positiveness, Innovation, Ethics, and Accountability.

Requirements

• 10+ years of experience in dedicated transportation, logistics, or fleet operations management.
• Proven ability to lead cross-functional teams in a fast-paced environment.
• Familiarity with P&L management and logistics KPIs.
• Strong understanding of DOT, FMCSA, and OSHA compliance.
• Excellent communication, strategic thinking, and problem-solving skills.

Nice To Haves

• Experience with logistics tech platforms like McLeod, Samsara, and ELD systems preferred.

Responsibilities

• Oversee regional teams including Dispatchers, Managers, Drivers, and Admins.
• Lead operations across the Midwest.
• Hire, train, and retain top talent aligned with TCI’s core values.
• Conduct impactful weekly L10 meetings and guide your team through quarterly goal-setting (Rocks)
• Drive on-time delivery, scanning efficiency, and customer service metrics.
• Ensure regulatory compliance (DOT/FMCSA/local) and enforce company safety policies.
• Train and mentor Driver Managers and Admins to elevate performance and adherence to TCI’s Operations Training Manual.
• Maintain proactive relationships with customers through regular visits and performance reviews.
• Identify and address service issues with innovative solutions and detailed reporting.
• Own P&L responsibilities across assigned terminals.
• Execute financial planning and cost controls including payroll, fuel audits, labor optimization, and equipment tracking.
• Use the Fleet Ops Dashboard and KPI metrics to reduce operational costs and maximize regional profitability.
• Ensure adoption and efficient use of McLeod, Samsara, Ten Street, and TCI’s proprietary tools.
• Maintain 95%+ compliance with live dispatch and systems utilization standards.

Benefits

• Competitive compensation: Starting $105,000 annual salary plus incentives
• Performance-based bonus potential
• Opportunities for advancement within a growing logistics network
• A culture that values safety, technology, and operational excellence

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees