Regional Operations Manager

A. Duie Pyle, Inc. • Allentown, PA

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About The Position

As a Dedicated Regional Field Operations Manager for A. Duie Pyle, you will be responsible for managing operations across multiple dedicated accounts and overseeing a growing book of business. This role focuses on fostering team collaboration, strengthening customer partnerships, and driving operational growth.

Requirements

• Minimum five (5) years of previous transportation experience, ideally within a Dedicated Account Management role
• Demonstrated leadership experience; ability to lead, teach, and mentor staff
• Ability to solve complex problems in a fast-paced environment
• Strong communication skills; excellent attention to detail and organizational skills
• Proficient with MS Office applications; strong computer literacy
• Ability to work all shifts as required
• High School Diploma or equivalent

Responsibilities

• Managing and developing their assigned Dedicated Accounts. Traveling as required to various customer locations
• Partnering with Operations and Recruiting to ensure proper onboarding of the customers and onsite personal
• Overseeing the P&L for their regional (financial performance forecasting); managing customer and regional KPIs (operational goals)
• Creating customer service first solutions. Recognizing areas that need improvement with a vision to develop an action plan tailored to each account
• Executing necessary precautions to ensure safety and compliance with Company, OSHA, and DOT rules and regulations
• Demonstrating the Pyle Culture through the expansive and repetitive communication of Pyle core values across all levels in the organization

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED