Regional Operations Manager - DashMart

DoorDash USA • Chicago, NY

31d

About The Position

We are looking for an experienced operator to lead a region of our DashMart business across multiple markets east of the Mississippi. In this role, you’ll be responsible for managing a subset of markets, owning and growing the P&L, leading a team directly and indirectly of both salaried and hourly employees and driving growth and quality improvements to how DashMarts operate day in and day out. You will work cross-functionally across local operators, finance, strategy & operations, supply, product and more to delight customers in local markets and drive results for the business. You’re excited about this opportunity because you will… Operate. Success comes from understanding our business inside & out. You will learn the fulfillment operations, identify areas for improvement, learn from the experts and experiment before scaling. Lead . Recruit, lead, develop and retain a team of 500+ operators (salaried & hourly). Manage. From fundamentals, you will own the financial vision for DashMart in your region. You will guide growth and directly manage the P&L across 30+ sites at any given time . Collaborate. You'll work with multiple teams including local operations, finance, people, product, design, and supply chain on a wide range of initiatives. Reimagine. You will challenge the status quo and refine how our daily operations work. You will drive warehouse improvements through process, technology and people development.

Requirements

• You’re an operator. You don't hesitate to get in the weeds and operate at the lowest level of detail, but you're as comfortable thinking long-term and inspiring a team.
• You’re a leader. You can make room for others at the table. You are a culture carrier and the tone starts with you.
• You’re a collaborator. You are excited to work side by side hourly associates to finance business partners to technical teams.
• You see the glass half full. You want to own the outcome and positively shape our most important metrics. You have a growth mindset and aren’t deterred by setbacks.
• You have experience leading projects, hitting goals, and succeeding in a team environment.
• You have 8+ years of professional experience. Retail, military, warehousing, fulfillment or logistics experience is highly preferred.
• You have 4+ years of experience in people management. Exposure to managing both hourly & salaried teams is a plus!
• You're open to travel. This role will require 30%+ travel time.
• BA/BS degree required.

Nice To Haves

• Retail, military, warehousing, fulfillment or logistics experience is highly preferred.
• Exposure to managing both hourly & salaried teams is a plus!

Responsibilities

• Operate.
• Lead .
• Manage.
• Collaborate.
• Reimagine.

Benefits

• DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees