HHW & Municipal Services, Regional Manager - Gulf

Arcwood Environmental, LLC

About The Position

Regional Manager, HHW & Municipal Services The Regional Manager, HHW & Municipal Services is responsible for executing Arcwood’s Household Hazardous Waste (HHW) growth strategy within their assigned region. This role bridges the gap between Sales and Operations, requiring the Manager to identify new business opportunities while coordinating with Field Service Delivery teams and third-party vendors. The Regional Manager is responsible for growth and execution, ensuring the retention and expansion of municipal accounts while delivering safe, compliant, and high-quality HHW collection events. Partnering closely with the Program Manager, Household Hazardous Waste this role translates national strategy into regional action—owning local client relationships, supporting and winning bids, and leading the end-to-end execution of HHW events.

Requirements

Bachelor’s degree (required); degree in chemistry, engineering, environmental science or other technical field (preferred)
7+ years of experience in hazardous waste management or environmental services (required)

Responsibilities

Leads the planning and execution of HHW collection events across the region
Develops and implements event-specific operational plans including staffing coordination, equipment, transportation and vendors logistics, as well as site layout, traffic flow and safety protocols
Oversees event execution to ensure regulatory compliance, safe and compliant handling of hazardous materials, positive customer experiences, and the adherence to municipal requirements and SLAs
Serves as the onsite leader or escalation point during events
Maintains and grows relationships with existing municipal customers to ensure high retention and repeat HHW events
In partnership with the Program Manager, identifies and pursues regional HHW opportunities, including participation in RFPs, bids, and renewals
Supports bid development by providing local market insight, pricing input, and operational feasibility
Achieves regional sales targets through a mix of renewals, expansions, and new business wins
Acts as the primary point of contact for municipalities within the region
Executes regional HHW events in accordance with standardized processes and protocols; ensures consistency, compliance, and operational excellence across the region
Collaborates with regional peers and the HHW National Program Manager to share insights, develop best practices, and drive continuous improvement in the planning and delivery of HHW programs nationwide
Partners with Operations teams to ensure resource availability and scheduling alignment
Coordinates third-party vendors, disposal facilities, and transportation providers
Ensures all waste streams are properly profiled, approved, and documented
Tracks and reports on regional HHW performance including revenue and margin-by-event, volume of waste collected and event throughput and efficiency metrics
Ensures accurate and timely billing, cost tracking, and reconciliation
Completes and submits project summaries and supporting documentation within defined timelines
Conducts post-event debriefs with customers to review performance and identify improvements
Captures lessons learned to improve future event execution and bid competitiveness
Maintains relationships with municipal customers to drive repeat business and multi-year contracts
Conducts post-event reviews with customers to identify improvements and upsell opportunities
Ensures all events meet Federal, State, and Local regulatory requirements
Reinforces Arcwood safety culture and protocols across all field activities
Partners with Compliance teams to maintain proper documentation and audit readiness
Takes on additional duties as assigned to support the team and organization