Regional Maintenance Training Mgr

7-Eleven • Nashville, TN

6d

About The Position

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience. JOB SUMMARY: Oversees the daily work of the Regional Maintenance Trainers (RMT’s) and IHM Training Program, which includes budget and personnel management; works with internal and external partners to ensure that maintenance training needs are met; evaluates current equipment in order to recommend modifications, purchase and/or maintenance.

Requirements

• Associates/2 Yr Degree
• 5+ years YEARS OF RELEVANT WORK EXPERIENCE
• Working knowledge of Word, Excel, and other MS Office suite applications
• Excellent communication skills and the ability to research and resolve issues
• Good understanding of intra-department functions and operations
• Strong basic and technical knowledge of related areas
• Knowledge of various types of maintenance equipment and ways to perform necessary repairs

Responsibilities

• Supervises, hires, trains, evaluates, develops, and motivates team of RMT’s
• Develops training programs for technicians to be performed by RMT’s
• Helps ensure that goals are met; Ensures proper completion and documentation of training requirements
• Evaluates success of programs by analysis of Daily Training Support Notes, Technician Satisfaction Surveys, RMT Feedback Survey, and AFM Weekly Safety Meeting surveys. Researches and identifies program changes. Makes appropriate recommendations to management
• Serves as a Technical Advisor and/or liaison to partnering departments. Resolves escalated issues and implements procedures for repair
• Develops, reviews and recommends policies, practices and procedures, in conjunction with Management. Communicates changes with employees as applicable

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees