Regional Logistics & Warehouse Operations Manager

METROPOLITAN WAREHOUSE AND DELIVERY•Ontario, CA

14h

About The Position

We are looking for a reliable Regional Manager to oversee operations within our logistics and warehousing network. Regional Manager responsibilities include working with the VP to ensure all hubs are followings SOP’s. The Regional Manager will be required to help keep all hubs in their assigned region stay recruited and to ensure bottom teams are being replaced with better more efficient teams. The goal is to manage the entire order cycle to enhance business development and ensure sustainability and customer satisfaction.

Requirements

Minimum of 5 years of relevant distribution management/warehouse leadership experience
Must reside in one of the following locations: Eastvale, CA; Hayward, CA; Carson, CA; West Sacramento, CA; Portland, OR; Las Vegas, NV; Billings, MT; Kent, WA; or Spokane, WA
Proven work experience as a Logistics/Warehouse Manager
Record of successful distribution and logistics management
Ability to travel 75% or more as required; when not traveling, the role requires on-site presence at one of the company’s designated hub locations.
Strong ability to communicate effectively (written & verbal), with excellent interpersonal and customer relations skills
Highly organized and process orientated
Demonstrable ability to lead and manage staff
Highly proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.)
Warehouse Management System (WMS) experience
Cross-functional collaboration

Nice To Haves

Experience working with furniture preferred

Responsibilities

Strategically plan and manage logistics, warehouse, transportation and customer services for the Pacific Northwest Region.
Direct, optimize and coordinate full order cycle.
Help ensure all hubs stay always recruited.
Keep track of quality, quantity, stock levels, delivery of each hub.
Monitor routes with the hubs and ensure they are working with dispatch to optimize all routes and ensure we fix any issues found.
Resolve any arising problems or complaints.
Supervise, coach and train hub managers and warehouse workforce.
Meet cost, productivity, accuracy and timeliness targets.
Maintain metrics and analyze data to assess performance and implement improvements.
Comply with laws, regulations and ISO requirements.
Travel to locations to cover while managers are on vacation if there is not someone capable at the hub.
Travel to underperforming hubs to help get them back on track.