Warehouse & Logistics Manager

District Council of Madison Inc., Society of St. Vincent de Paul•Madison, WI

1d•$75,000

About The Position

In this full-time role, you will be a key member of the St. Vincent de Paul’s Processing Center team, which is tasked with ensuring timely and efficient support for SVdP retail stores and community programs. Fundamental duties include supervising and developing staff, maintaining accurate inventory records, managing the truck fleet and delivery operations, ensuring compliance with DOT and safety standards, and ensuring safe, efficient, and high-quality handling of all merchandise and donated items. This is an essential position that allows us to contribute to the many services SVdP provides!

Requirements

Education: High school diploma or equivalent
Minimum of 2 years’ supervisory or management in a warehouse environment with fleet experience.
Demonstrated experience overseeing shipping/receiving, trucking or warehouse teams.
Proven ability to implement safety and compliance programs (OSHA, DOT, or equivalent)
Valid Class A Commercial Driver’s License (CDL) with good driving record; must be insurable under SVdP insurance provider. OR must obtain CDL within three months of hire. The organization may cover costs for CDL training and testing with prior approval. Support may require a payment agreement if the employee resigns voluntarily or is terminated for cause within a set period. CDL assistance is discretionary and does not guarantee continued employment.
Strong knowledge of DOT regulations, fleet safety, interstate driving rules, and preventive maintenance.
Forklift certification through company-provided training program
Availability for varied shifts (including early morning, late evening, weekends).
Capable of making accurate judgments of acceptable items for resale-based donation acceptance list, quality control information received during training or current needs of the stores
Demonstrate the ability to communicate and effectively interact with people across cultures, ranges of ability, ethnicities, and races. OR is willing to communicate and interact effectively with individuals from diverse cultures, varying abilities, ethnicities, and races.
Proficiency in Microsoft Office and Google Workspace.
Must have the ability to appropriately prioritize daily and immediate tasks with minimal supervision
Must have the ability to perform any duties assigned by management to help the overall performance of the Organization
Must maintain compliance with State and Federal fleet operation laws
Ability to pass a pre-employment drug screen for a safety-sensitive position and maintain compliance with SVdP’s Drug Testing Program for Safety Sensitive Positions and authorization for future testing in the event of Reasonable Suspicion or Post-Accident.
Demonstrated success working in a collaborative, team-oriented environment
Continuous learner committed to professional growth and improvement.
Frequent standing, walking, talking, hearing, lifting, and driving required
Regularly lift and/or move up to 50 pounds independently and up to 150 pounds with assistance from equipment or another person.
Must be able to bend, twist, turn, crouch, stoop, and squat repeatedly throughout the workday
Ability to sit for long periods of time while driving fleet vehicles or forklift operation
Specific vision abilities required by this job include close vision and the ability to adjust focus.
Employee must be able to follow instructions and work autonomously on assigned job duties
Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work involves exposure to varying temperatures, dust, and common allergens

Nice To Haves

5+ years of progressively responsible experience in warehouse, processing, or transportation operations
Experience in managing Class A CDL drivers and maintaining DOT compliance documentation
Prior nonprofit or mission-driven organization experience
Proficiency with data analysis tools (e.g. Excel, Google Sheets, or logistics software)
Experience in continuous improvement or lean process methods (5S, Kaizen, or similar)

Responsibilities

Oversee merchandise flow through the Processing Center, including sorting, shipping and transfers to retail stores.
Maintain accurate weekly inventory of all warehouses, supplies and truck fleet records
Ensure product quality, timely fulfillment of store requests and apply problem-solving when stock quality/quantity fluctuates
Support interdepartmental logistics and delivery of products and supplies to all SVdP facilities
Assist in loading/unloading incoming and outgoing product as needed
Maintain organization, cleanliness and safety of all warehouses, loading areas and vehicles
Supervise and coordinate all trucking operations, including home pickups, deliveries, drop box pickups and store runs
Operate larger commercial vehicles safely and efficiently in accordance with Class A CDL requirements, including defensive driving, vehicle inspections and adherence to DOT regulations
Ensure compliance with DOT inspections, driver logs, hours-of-service rules, insurance requirements and driver record monitoring
Oversee fueling, maintenance and inspection of all fleet vehicles
Determine the resale-ability of donated items and decline items graciously or determine if recycle or waste when necessary
Ensure donors and customers are treated courteously and donated items are handled with care
Train, supervise, and coach Shipping & Receiving and Trucking staff, forklift drivers, balers, unloaders and drivers
Assign daily work tasks, monitor staff performance and enforce company policies and procedures
Maintain accurate employee timekeeping, approve payroll data and manage attendance and leave records (PTO, Sick, FMLA, etc.)
Promote teamwork, morale and professionalism through regular feedback and coaching
Conduct performance reviews, lead staff meetings and recommend hiring or disciplinary actions as needed
Enforce and model all safety standards, ensuring a culture of prevention and accountability
Perform and document daily and weekly maintenance and safety checks for warehouses, trucks, and equipment
Report facility maintenance issues and coordinate with appropriate personnel for repairs
Ensure compliance with state/local building, fire, and safety codes
Monitor departmental expenses and productivity to align with budget and organizational performance goals
Attend management meetings and communicate departmental updates to leadership
Keep directors and managers informed of safety concerns, problems, supplies needed, and whatever is essential to the smooth running and safety of the organization's operations
Support SVdP’s equity, inclusion, belonging and cultural competency goals across all SVdP operations
Represent SVdP with professionalism, integrity and adherence to Vincentian values in all community interactions
Adhere to the Safeguarding Policy by ensuring timely completion of mandatory training, staying updated on relevant training modules, and undergoing the necessary background checks to maintain compliance
Daily assignments will rotate based on staffing and operational needs. An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.