Regional Human Resources Operations Manager

ElderwoodBuffalo, NY
23h$65,000 - $85,000

About The Position

Regional HR Operations Manager Elderwood / Multi-Site Long-Term Care Leadership In long-term care, HR isn’t theoretical.It’s regulatory surveys.It’s call-ins at 5:00 a.m.It’s navigating employee relations while staying survey-ready.It’s payroll issues that can’t wait until tomorrow. We are seeking a Regional HR Operations Manager who has been there - someone who has served in a facility-level HR leadership role and understands the realities of long-term care operations. This is a field-facing, enterprise-impact role designed for an experienced LTC HR professional who brings credibility, practical judgment, and the ability to coach site HR leaders because they’ve walked in their shoes. Required Experience & Credibility looks like this: Prior HR leadership experience within a long-term care facility Demonstrated understanding of LTC operational realities Experience managing compliance in regulated healthcare environments Strong working knowledge of HRIS and payroll systems Ability to influence and guide field HR teams with confidence You understand the pressures of staffing, regulatory oversight, payroll deadlines, and multi-state labor compliance - not from a handbook, but from experience. Why This Role Matters This is not a corporate HR desk role. This is a position that ensures our facilities remain compliant, supported, and operationally strong. You will be a trusted advisor to field HR, a partner to Administrators, and a key protector of regulatory and operational integrity across the enterprise. If you are an LTC HR professional who has earned credibility in the field and are ready to elevate your impact beyond a single building , this is your next step. Lead where it matters most.

Requirements

  • Minimum of Bachelor’s degree in Human Resources or related field
  • Minimum of six (6) years of relevant HR experience in long term care.
  • Valid, current driver license for frequent travel
  • Knowledge of state labor laws and guidelines
  • Experience with various HR related platforms and applications preferred (ADP, Kronos, bswift, ATS)
  • Demonstrated abilities in training and development in both 1:1 and large group settings
  • this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.

Nice To Haves

  • PHR or SHRM-CP strongly preferred

Responsibilities

  • Provide guidance and coaching to site HR leaders across payroll, benefits, compliance, recruitment, and employee relations
  • Mentor new HR staff and elevate performance standards
  • Cover site HR functions during vacancies when needed
  • Conduct site audits and ensure HR regulatory compliance
  • Monitor FLSA classifications, I-9 tracking, and HRIS compliance
  • Represent the organization in UI and WC hearings
  • Provide DOH regulation guidance and support
  • Maintain and update staff handbooks
  • Manage background check adjudications
  • Analyze engagement, exit, and onboarding survey data
  • Partner with HR leadership to implement policies and improvements
  • Support HR integration during acquisitions
  • Conduct on-site and off-site HR training sessions
  • Coach HR staff on best practices and compliance standards
  • Ensure new HR leaders are properly onboarded and supported
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