Bilingual Regional HR Manager

Premier Service•Oak Brook, IL

About The Position

Regional Human Resources Manager Position Summary The Regional HR Manager supports multiple branches within an assigned region, ensuring consistent HR practices, compliance, workforce development, and leadership support. This role partners closely with Branch Managers, Operations Leaders, and Manages the HR function both on the field and the corporate office to drive a positive employee experience and strengthen organizational performance across all branches. Key Responsibilities HR Leadership & Support Manages a team of HR Managers at the branches and Corporate office. Provide coaching and guidance on employee relations, performance management, corrective action, and conflict resolution. Promote a positive, safe, and productive workplace culture aligned with company values. Talent Acquisition & Workforce Planning Partner with Field Operations Managers, Director of Operations and Corporate teams to identify staffing needs based on seasonal fluctuations and business demands. Oversee recruiting efforts, including interviewing, screening, and collaborating with recruiters for field and leadership roles. Support onboarding processes to ensure consistent new-hire experience at all branches. Employee Relations & Compliance Investigate employee concerns or workplace issues promptly and thoroughly. Ensure compliance with federal, state, and local employment laws (including workers’ compensation, safety regulations, and wage standards). Maintain accurate HR records and documentation across all branches. Training & Development Assess training needs and coordinate or deliver leadership development, safety training, and policy education. Support career pathing and succession planning for branch leadership and field teams. Facilitate communication and rollout of company programs and HR initiatives. Safety & Workers’ Compensation Partner with Safety teams to support incident investigations and corrective action. Manage workers’ compensation cases, ensuring proper documentation, reporting, and return-to-work processes. Promote safety culture across all regional branches. Performance Management Guide leaders through goal‑setting, performance reviews, and progressive discipline. Coach managers on effective leadership practices and team development. Support organizational changes, restructures, and workforce alignment. HR Operations & Reporting Monitor HR metrics such as turnover, staffing status, retention, and employee engagement. Support payroll corrections, leave administration, and benefits inquiries. Ensure consistency of HR practices and compliance across branches.

Requirements

Bachelor’s degree in Human Resources, Business, or related field—OR equivalent experience.
5+ years of HR generalist or HR management experience, preferably in a multi-site environment.
Strong knowledge of employment law, investigations, and HR best practices.
Ability to travel regularly between regional branches.
Bilingual English and Spanish is Required

Nice To Haves

Experience in landscaping, construction, field service, or other labor‑intensive industries.
SHRM‑CP/PHR certification.

Responsibilities

Manages a team of HR Managers at the branches and Corporate office.
Provide coaching and guidance on employee relations, performance management, corrective action, and conflict resolution.
Promote a positive, safe, and productive workplace culture aligned with company values.
Partner with Field Operations Managers, Director of Operations and Corporate teams to identify staffing needs based on seasonal fluctuations and business demands.
Oversee recruiting efforts, including interviewing, screening, and collaborating with recruiters for field and leadership roles.
Support onboarding processes to ensure consistent new-hire experience at all branches.
Investigate employee concerns or workplace issues promptly and thoroughly.
Ensure compliance with federal, state, and local employment laws (including workers’ compensation, safety regulations, and wage standards).
Maintain accurate HR records and documentation across all branches.
Assess training needs and coordinate or deliver leadership development, safety training, and policy education.
Support career pathing and succession planning for branch leadership and field teams.
Facilitate communication and rollout of company programs and HR initiatives.
Partner with Safety teams to support incident investigations and corrective action.
Manage workers’ compensation cases, ensuring proper documentation, reporting, and return-to-work processes.
Promote safety culture across all regional branches.
Guide leaders through goal‑setting, performance reviews, and progressive discipline.
Coach managers on effective leadership practices and team development.
Support organizational changes, restructures, and workforce alignment.
Monitor HR metrics such as turnover, staffing status, retention, and employee engagement.
Support payroll corrections, leave administration, and benefits inquiries.
Ensure consistency of HR practices and compliance across branches.