Regional Head of Operations - APAC
About The Position
Strategy & Execution: Define and implement a bold strategic vision for Operations in APAC, ensuring every team understands the plan and their role in making it happen. Leadership Excellence: Build, empower, and inspire high-performing teams that embrace innovation, accountability, and continuous improvement. Cross-Functional Collaboration: Be the bridge that turns ideas into action; bringing teams together, aligning priorities, and empowering everyone at Emma to move faster and smarter towards shared goals. Transformation & Change: Elevate operations from a support function to a strategic value creator shaping Emma's future success. Customer Success: Design and lead a best-in-class operational model that consistently delivers outstanding customer experience across all channels. P&L Ownership: Manage budgets and capital with precision, ensuring operational excellence and cost efficiency go hand in hand. Supply Chain Strategy: Create a scalable, modern supply chain that balances cost, flexibility, and resilience to fuel high-growth expansion. Tech & Data Integration: Partner with Tech teams to embed digital solutions, automation, and data intelligence at the core of our operations. Who You Are Entrepreneurial Leader: curious, hands-on, and driven by an ambitious vision of what great operations can become. Strategic Innovator: experienced in scaling organizations, simplifying complexity, and challenging the status quo with data-driven insights. People Builder: able to lead, develop, and energize teams while creating strong followership and high performance. Resilient Executor: thrives in fast-paced, rapid-growth environments with a strong bias for action and continuous improvement. Operational Expert: passionate about sophisticated supply chains and relentless in pursuit of operational excellence. Tech-Enabled Thinker: embraces digitalization and automation to elevate efficiency and decision-making. High-Velocity Operator: moves with speed and urgency while safeguarding quality and accuracy.
Requirements
- Entrepreneurial Leader
- Strategic Innovator
- People Builder
- Resilient Executor
- Operational Expert
- Tech-Enabled Thinker
- High-Velocity Operator
Responsibilities
- Define and implement a bold strategic vision for Operations in APAC
- Build, empower, and inspire high-performing teams
- Bring teams together, aligning priorities
- Elevate operations from a support function to a strategic value creator
- Design and lead a best-in-class operational model
- Manage budgets and capital with precision
- Create a scalable, modern supply chain
- Partner with Tech teams to embed digital solutions, automation, and data intelligence
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Industry
Furniture, Home Furnishings, Electronics, and Appliance Retailers
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
