Head of Operations

Keller Executive Search • Washington, DC

1d • $215,000 - $270,000

About The Position

This is a position within Keller Executive Search and not with one of its clients. This senior position will lead Operations for Keller Executive Search in Washington, District of Columbia, United States, shaping strategy, building scalable processes, and partnering across the firm to deliver measurable impact.

Requirements

• 7+ years of progressive experience in Operations with 4+ years leading managers.
• Proven track record building programs at regional or global scale.
• Strong analytical skills; ability to translate data into decisions.
• Excellent communication and stakeholder‑management skills.
• Bachelor’s degree required; advanced degree or relevant certification preferred.
• Experience in professional services or recruitment industry is an advantage.

Responsibilities

• Define the Operations vision, roadmap, and annual operating plan aligned to business goals.
• Build and lead a high‑performing Operations team; set clear objectives and coach managers.
• Own Operations KPIs and reporting; drive continuous improvement and operational excellence.
• Establish scalable policies, processes, and tooling for Operations across regions.
• Partner with executive leadership and cross‑functional stakeholders to deliver outcomes.
• Manage budgets, vendors, and risk within the Operations portfolio.

Benefits

• Competitive compensation: $215,000–$270,000 USD
• Opportunities for professional growth and leadership development.
• Company culture: Flat management structure with direct access to decision‑makers; open communication environment.
• Full medical coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 51-100 employees