Regional General Manager

OnTrac•Chicago, IL

1d•$180,000 - $270,000•Remote

About The Position

Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter! Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S. We’re seeking a visionary and results-driven Regional General Manager to spearhead critical, high-value network transformation projects across our parcel logistics operations. This individual will act as both a strategic project leader and a force for operational change, delivering initiatives that increase efficiency, boost service quality, and enhance our national footprint.

Requirements

Bachelor's degree or 5 years of management experience
10 Years of experience in supply chain or logistics
3–5 years in a management or project leadership role, managing cross-functional teams and enterprise-wide transformation initiatives
Experience overseeing high-budget projects (e.g., $5M+), particularly in logistics network expansion, optimization, automation, or routing
Hands-on experience with logistics operations such as hub/terminal workflows, transportation planning, and workforce optimization
Strong change management experience, ideally with formal training (e.g., Prosci, Lean Six Sigma, or PMP) focused on operational transformation in a logistics or parcel delivery environment
Experience collaborating with functions like IT, Engineering, and Facilities, showing the ability to drive tech and infrastructure integrations in logistics settings
Travel required (estimated 25–50%) to hubs, terminals, and project sites across the region or nationally
Must be comfortable working in both office and operational settings (e.g., distribution hubs, warehouses). In the warehouse, noise level is usually moderate
Proficiency in business office computing
Ability to create, develop and implement best practices to drive efficiency and accuracy
Monitor costs and productivity; build a profitable operation
Provide motivation, training, discipline and development of workforce
Proficient in meeting critical deadlines and adept at prioritizing tasks efficiently
Strong analytical skills with the ability to pivot complex data sets and pinpoint high-impact operational and business opportunities
Proven ability to lead business case development and deliver persuasive presentations that secure stakeholder buy-in and drive strategic decisions

Nice To Haves

Experience in Final Mile Delivery Industry preferred
Experience in ergonomics, safety, and training preferred

Responsibilities

Maintain primary P&L responsibility for multiple hubs operations
Manage and support a regional group of General Managers and their teams
Responsible for standardizing best practices in our hub operations network
Manages the budget and operational efficiencies across the regional hub network
Manages the design, tracking, and execution of hub KPI’s
Self-motivated to lead projects as needed to address issues in the network
Must possess strong analytical skills and working knowledge of logistics within the supply chain
Mentor and develop General Managers to take on larger roles in the organization
Drive region’s buildings to attain their KPI's through problem solving and partnership with the GM's, other regions, and business partners
Drive effective operations through continuous improvement and effective application of lean principles
Lead full lifecycle execution of major network infrastructure and operations projects, from concept through deployment
Serve as a change champion across departments including Operations, Engineering, Transportation, IT, and Facilities
Own large project portfolios with budgets exceeding $5M, driving alignment with OnTrac’s business goals
Collaborate with senior leaders to embed change into culture, streamline processes, and enhance scalability
Exercise discretion to select appropriate resources for delivering on initiatives on time, on budget, and on point
Drive adoption of new processes, tools, and technology in hub and terminal operations, routing, automation, and workforce planning
Develop and present executive-level briefings, risk assessments, and ROI analyses
Independently identify enterprise-level initiatives that will advance Company strategy and lead those projects in partnership with stakeholders from departments across the business