Regional Executive Director

Doma•Menomonee Falls, WI

About The Position

The Regional Executive Director is responsible for the overall strategic, operational, and financial performance of the region. This role provides executive leadership to ensure high-quality service delivery, regulatory compliance, sustainable growth, and a strong leadership pipeline—while advancing the organization’s mission and values.

Requirements

Bachelor’s degree in Human Services, Healthcare Administration, Business Administration, Social Work, or a related field
Minimum of 7–10 years of progressive leadership experience in human services, healthcare, or a closely related regulated industry.
Demonstrated experience leading regional operations , including oversight of budgets, compliance, and service delivery.
Strong financial acumen with the ability to analyze financial statements, manage budgets, and drive operational performance.
Proven people leader with experience in employee relations, performance management, talent development, and executive decision-making
Working knowledge of state and federal regulatory requirements applicable to human services or healthcare operations.
Experience partnering with regulators, community stakeholders, vendors, and referral sources.
Data-driven leader with experience establishing and using KPIs to guide operational and personnel decisions.
Excellent communication skills with the ability to influence at all levels of the organization.

Nice To Haves

Experience in Wisconsin human services , particularly within Adult Family Homes (AFH) and/or Community-Based Residential Facilities (CBRF)
Familiarity with Wisconsin DHS 83 / DHS 88 regulations , licensing processes, and compliance standards.
Background in IDD services, residential services, or long-term care environments
Experience leading organizations or regions during periods of growth, expansion, or operational transformation
Track record of building and scaling leadership teams in complex, regulated environments.

Responsibilities

Strategic & Financial Leadership Develop and execute a regional strategic plan aligned with organizational goals, driving revenue growth, profitability, and long-term sustainability.
Plan, develop, and implement strategies to generate resources and revenue, including actively managing vacancies across existing programs and sites.
Review and analyze financial statements, operational reports, and KPIs to assess progress toward objectives; adjust plans based on current conditions and performance trends.
Maintain awareness of the external and internal competitive landscape, identifying opportunities for expansion, new markets, and industry developments.
Set and execute short-term initiatives that move the region toward operational excellence.
Oversee regional operations to ensure production efficiency, cost-effective use of resources, and high-quality service delivery.
Ensure all services comply with applicable federal, state, and local laws, regulations, and licensing requirements.
Maintain a working knowledge of licensing and regulatory standards sufficient to ensure ongoing program compliance.
Foster a culture of data-driven decision-making through consistent data collection, analysis, and use of KPIs.
Lead, evaluate, and develop the Regional Leadership Team to ensure alignment with company policies, objectives, and performance expectations.
Serve as the primary authority for employee relations and personnel matters, including hiring, termination, compensation, and disciplinary actions (excluding Marketing, Real Estate, Finance, and Technology).
Ensure departments outside of Marketing, Real Estate, Finance, and Technology meet individual and team goals while fostering leadership growth and succession planning.
Actively recruit, develop, and retain talent capable of contributing to the organization’s senior leadership pipeline.
Establish and maintain a consistent cadence of team meetings and one-on-one meetings that support accountability, engagement, and performance.
Represent and promote the organization to local and regional stakeholders, including community partners, regulators, vendors, and referral sources.
Develop and maintain positive relationships that strengthen the organization’s reputation, partnerships, and community presence.
Uphold and promote a positive company image aligned with organizational values and mission.