Regional Event Program Manager

Compass Group•Mountain View, CA

About The Position

We’re seeking a strategic and collaborative Regional Event Program Manager to join our Event division and drive the successful implementation and evolution of our Global Events Operating Model (GEOM) across their designated region (NAMER). This role serves as the regional champion for GEOM ensuring consistent execution, operational excellence, data integrity, and supplier performance across multiple sites. You’ll act as the primary escalation point for complex event needs, partner closely with supplier teams and internal stakeholders, and leverage data insights to continuously improve event delivery and business impact.

Responsibilities

Lead the implementation, adoption, and ongoing adherence to the Global Events Operating Model across all sites in your region.
Champion GEOM standards and brand expectations with professionalism and energy.
Serve as the primary escalation point for complex, high-impact, or non-standard event needs.
Support the refinement of regional-specific processes within the global framework.
Oversee and manage multiple supplier and catering partners across regional locations.
Ensure compliance with contracts, global guidelines, service standards, and cost controls.
Provide coaching and guidance to supplier teams to drive consistency and continuous improvement.
Manage regional vendor relationships to ensure quality, scalability, and cost effectiveness.
Own regional data integrity within Event Management Systems (EMS), ensuring accurate entry of budgets, attendance metrics, evaluations, and reporting data.
Conduct regular audits, identify gaps, and enforce corrective actions as needed.
Analyze EMS reports and KPIs to identify trends, risks, and opportunities for improvement.
Translate data insights into actionable recommendations that enhance operational efficiency and business impact.
Train supplier and site teams on EMS best practices and support system enhancements in partnership with global teams.
Collaborate with regional hospitality managers, site teams, and global partners to align event execution and priorities with business objectives.
Facilitate regular regional meetings to ensure alignment, surface challenges, and share best practices.
Provide strategic consultation to site teams on complex event planning and execution.
Lead regional training initiatives to ensure consistent understanding of GEOM, EMS, and service expectations.
Mentor and develop site-based Events Points of Contact (POCs), fostering growth in operational excellence and strategic thinking.
Conduct site visits and assessments to ensure compliance with global standards while respecting local needs.
Stay current on industry trends and regional market conditions to inform strategy and innovation.
Contribute regional insights and solutions during global team meetings.