Regional Director: South West Region

MMG Management LLC•Albuquerque, NM

1d•Hybrid

About The Position

MMG Management LLC is a dynamic and growing company in the property management industry, dedicated to creating a workplace where team members feel valued, heard, invested in, and appreciated. At MMG, we strive to uphold our mission statement by maintaining legal and ethical compliance while fostering a positive environment for both employees and residents. The Regional Property Director is responsible for overseeing the operations, financial performance, and overall management of multiple residential properties within a designated region. The role involves providing leadership to on-site teams, ensuring properties are well-maintained, occupancy goals are met, and financial performance aligns with MMG’s expectations. The Regional Property Director will also collaborate closely with the executive team to implement policies, optimize resources, and enhance client satisfaction.

Requirements

Bachelor’s degree in Business Administration, Real Estate, or a related field is preferred.
5+ years of property management experience, with at least 3 years in a regional or multi-site management role.
Proven track record of financial management, budgeting, and reporting.
Experience managing residential properties.
Strong leadership and team management skills.
Excellent financial acumen and analytical skills.
Exceptional communication and interpersonal skills.
Complexity in problem solving and resolution implementation
Ability to work in a fast-paced, deadline-driven environment.
Proficiency in property management software (e.g., Yardi, RealPage) and MS Office Suite.

Nice To Haves

CPM (Certified Property Manager) or ARM (Accredited Residential Manager) preferred.

Responsibilities

Oversee the daily operations of multiple properties, ensuring alignment with MMG's policies, procedures, and compliance with local regulations.
Conduct regular property inspections to assess performance and identify areas for improvement in operations, maintenance, safety, and curb appeal.
Ensure that property teams maintain high levels of resident and client satisfaction and resolve concerns promptly and professionally.
Develop and maintain positive relationships with staff, ownership, internal support departments, and executives.
Work closely with Corporate Operations to coordinate and ensure all aspects of new asset acquisitions within region are completed successfully.
Develop, manage, and monitor annual budgets for each property, ensuring revenue targets are met and expenses are controlled.
Review and approve property-level financial reports, including rent rolls, profit and loss statements, and budget variances.
Implement strategies to maximize occupancy, rental income, and minimize delinquencies in accordance with MMG's goals.
Oversee rent collections and ensure strong accounts receivable performance.
Review and approve all property expenditures.
Implementing cost-reduction initiatives to improve the profitability and efficiency of property operations.
Lead, coach, and support Portfolio Directors, Community Directors, Office Staff, and Maintenance staff within the region.
Conduct regular performance reviews and provide ongoing coaching and professional development opportunities for staff.
Prepare staff schedules to ensure optimized operations.
Ensure timely and accurate submission of compensation records for staff within the region.
Recruit, train, and onboard new team members, ensuring they align with MMG’s culture and standards.
Foster a collaborative and results-oriented team environment that reflects MMG’s values to include conducting weekly meetings with staff within the region.
Oversee leasing and marketing strategies to drive occupancy and rental rates.
Analyze market trends and provide recommendations for rental pricing adjustments and property improvements.
Collaborate with the marketing team to develop regional marketing campaigns and initiatives that align with MMG’s goals.
Ensure all properties comply with local, state, and federal regulations, including Fair Housing laws and MMG guidelines.
Monitor and enforce safety policies, manage risk, and oversee insurance claims.
Conduct quarterly property inspections to ensure properties are meeting health and safety regulations, maintaining high standards of upkeep and curb appeal, fair housing compliance, subsidy compliance, as well as all other local, state, and federal regulation compliance.
Work with Human Resources, other departments, and legal teams as necessary to address legal issues, evictions, or compliance concerns.
Prepare or facilitate and present accurate detailed monthly reports on property performance, leasing activity, and financial health to senior management and clients including but not limited to budget variance, AME, and Executive Summaries.
Assist with long-term planning for capital improvements, property enhancements, and regional growth.
Recommend and implement operational efficiencies to improve property performance and profitability for MMG and our clients.
Oversee relationships with external vendors, contractors, and service providers to ensure high-quality work and cost-effective services.
Negotiate contracts and service agreements to optimize expenses and maintain property value.