Regional Director of Operations

Vertis Therapy

just now

About The Position

We are seeking a highly motivated and experienced Regional Director of Operations to oversee our therapy services across various locations. This role requires a strategic leader who can manage multiple sites, demonstrate strong business acumen, and navigate the complexities of post-acute care settings. The ideal candidate will possess expertise in therapy management and a passion for delivering exceptional patient care. The Regional Director of Operations is responsible for supporting the Regional Director and or Assistant Regional Director for overall quality and financial viability of rehabilitation programs within a single facility or cluster of facilities. Implements, and monitors business. Assess the effectiveness of staff and ongoing programs. Coordinates efforts with senior management to ensure cost effectiveness and alignment of company policy across assigned facilities.

Requirements

Proven experience in multi-site, multi-state management within the healthcare or therapy sector.
Strong ability to travel throughout Indiana and to various facilities, including out-of-state locations.
Experience in multiple post-acute care settings (skilled nursing, assisted living, or hospitals).
Strong business acumen with the ability to analyze financial and operational metrics.
Excellent leadership, organizational, and communication skills.
Demonstrates effective, professional, and timely communication on all rehab related issues within all levels of the organization and with the customer.
Implements and coordinates effective staffing and interdisciplinary patient scheduling that promotes optimal patient care delivery, efficiency, and cost-effectiveness. Includes managing labor hours, contract labor, staffing mixes, overtime, and PTO management.
Assesses financial viability data of each rehab department. Implements strategies to ensure optimal financial success with ongoing analysis of key performance indicators.
Assesses ongoing departmental operations and recommends effective strategies to ensure departmental efficiency and compliance.
Trains Rehab Directors and direct care staff in all aspects of job duties
Oversees month end billing reconciliation procedures and ensures completion of all billing documentation through error reporting/auditing on a regular basis
Demonstrates thorough knowledge of current reimbursement models
Promotes clinical program development and appropriate service delivery by effectively utilizing company resources and ongoing assessment of clinical quality in each team
Demonstrates high level of customer service aptitude to ensure positive, productive relationships with customer
Demonstrate positive attitude and function as a role model for all staff
Addresses issues and concerns in a timely manner with application of effective resolution techniques with consistent application of Vertis policies and procedures
Reports to work as scheduled

Responsibilities

Oversee the operations of therapy services across multiple states and facilities.
Ensure consistent delivery of high-quality therapy services in compliance with company standards and regulations.
Develop and maintain strong relationships with administrators and staff at partnered facilities.
Implement business strategies to optimize efficiency and profitability.
Conduct regular site visits to assess performance, provide support, and ensure compliance.
Collaborate with clinical and administrative teams to enhance service delivery.
Identify growth opportunities and promote continuous improvement initiatives.
Demonstrates effective, professional, and timely communication on all rehab related issues within all levels of the organization and with the customer.
Implements and coordinates effective staffing and interdisciplinary patient scheduling that promotes optimal patient care delivery, efficiency, and cost-effectiveness. Includes managing labor hours, contract labor, staffing mixes, overtime, and PTO management.
Assesses financial viability data of each rehab department. Implements strategies to ensure optimal financial success with ongoing analysis of key performance indicators.
Assesses ongoing departmental operations and recommends effective strategies to ensure departmental efficiency and compliance.
Trains Rehab Directors and direct care staff in all aspects of job duties
Oversees month end billing reconciliation procedures and ensures completion of all billing documentation through error reporting/auditing on a regular basis
Demonstrates thorough knowledge of current reimbursement models
Promotes clinical program development and appropriate service delivery by effectively utilizing company resources and ongoing assessment of clinical quality in each team
Demonstrates high level of customer service aptitude to ensure positive, productive relationships with customer
Demonstrate positive attitude and function as a role model for all staff
Addresses issues and concerns in a timely manner with application of effective resolution techniques with consistent application of Vertis policies and procedures
Reports to work as scheduled