Vice President of Hospitality and Strategy - M&T Bank Stadium

Compass Group•Baltimore, MD

43d

About The Position

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. Job SummaryJob Summary: We are seeking a Regional Director of Operations to support the dining and environmental services departments within senior living communities in X region, city, state(s).

Nice To Haves

Bachelor’s degree in Business or Health Care related field, or equivalent related experience
Proven ability to manage a team of six or more?manager-level?team members
Minimum of?two years’ experience in multi-unit foodservice management
Experience with multi-unit foodservice management?with a combined managed volume of $X million or greater
Strong track record of driving?customer satisfaction
Proven ability to work effectively in an unstructured, fast-paced and P&L driven environment
Proven ability to mentor and develop team members
Excellent written and verbal communication skills
Strong organizational, problem-solving, and analytical skills
Ability to work independently and as a member of various teams and committees
Proven ability to handle multiple projects and meet deadlines
Strong interpersonal and presentation skills
Ability to prepare reports and business correspondence
Ability to deal effectively with a diversity of individuals at all organizational levels
Good judgment with the ability to make timely and sound decisions
Creative, flexible, and innovative team player
Commitment to excellence and high standards
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

Responsibilities

Leadership of multiple operations in the senior living setting with total managed volume in excess of $XX million.
Develops, recommends, and implements policies and procedures of the region
Supports the development and implementation of clinical and resident service programs that meet client and regulatory standards
Participates in the sales process for the acquisition of new business
Monitors financial reports of the accounts to ensure budgetary compliance
Develops and motivates an effective management and clinical staff t
Visits units regularly to inspect unit operations to ensure contract compliance
Interfaces with existing clients to maintain client satisfaction and account retention
Resolves client, resident ,and associate related complaints
Conducts appropriate annual and semi-annual performance evaluations
Completes all daily, weekly, and monthly reports as outlined in the corporate policy
Projects a high level of customer service at all
Trains, motivates, and develops management personnel