Regional Director of Operations-Lubbock, Texas Based

Hotel Equities•Alpharetta, GA

29d

About The Position

Hotel Equities, one of the top hotel development and management companies in the industry, is currently searching for a remarkable Regional Director of Operations-Lubbock, Texas. We offer an award-winning culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. Our ideal candidate will be engaged, authentic, and prepared to provide support and resources to our "best in class" hotels! The Regional Director of Operations will provide multi-unit leadership, focusing on guest satisfaction, associate satisfaction, and owner satisfaction. Acting as a direct supervisor to General Managers, the RDO will provide support and resources, both in-person and remotely. Other responsibilities may include but are not limited to the following: Oversight of all financial aspects of each hotel in a portfolio: P & L, CapEx, Forecasting, and Budgeting. Ensures operational excellence for all hotels in a portfolio; provides support, critique, and guidance to hotels falling short of brand standards and/or company expectations. Ensure brand QA Compliance/Performance and approving action plans generated by the hotels. Acts as liaison between hotel General Manager and discipline coaches, including but not limited to: Sales and Marketing, Finance, HR, Learning, Facilities, PR, Revenue Management, and Owner Relations. Acts as a role model and provides guidance on company culture. Selects, develops, manages, and leads management team members. Guides, develops, procedures and implements policies, procedure and systems to improve business operations. Provides leadership relative to annual marketing plans. We are: Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren’t posted on a wall and ignored. They define who we are and how we conduct ourselves with investors, guests and one another.

Requirements

2-4 years of previous Regional Director of Operations, Area General Manager, Market General Manager experience required for consideration
Marriott and Hilton brand experience is required
Full service, Select Service, Lifestyle and Luxury experience.
Bachelor's degree required.
Ability to lead others, to delegate and multi-task, and to manage others virtually
Strong interpersonal and communication skills (oral and written)
Thorough knowledge of the company’s mission, vision and values
Deep understanding and support of the company pillars (culture, growth, profitability, accountability and people)
Leadership skills including coaching, mentoring, feedback and training
Effective communicator
Critical thinker and decision maker
Demonstrated ability to process new information quickly and respond aptly to change.

Nice To Haves

Sales experience preferred.

Responsibilities

Oversight of all financial aspects of each hotel in a portfolio: P & L, CapEx, Forecasting, and Budgeting.
Ensures operational excellence for all hotels in a portfolio; provides support, critique, and guidance to hotels falling short of brand standards and/or company expectations.
Ensure brand QA Compliance/Performance and approving action plans generated by the hotels.
Acts as liaison between hotel General Manager and discipline coaches, including but not limited to: Sales and Marketing, Finance, HR, Learning, Facilities, PR, Revenue Management, and Owner Relations.
Acts as a role model and provides guidance on company culture.
Selects, develops, manages, and leads management team members.
Guides, develops, procedures and implements policies, procedure and systems to improve business operations.
Provides leadership relative to annual marketing plans.