Regional Director of Operations

Compass Group•New York, NY

14h•$160,000 - $175,000

About The Position

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A !Job SummaryThe Google Food program’s vision is to inspire and enable the world to make food choices and use food experiences to develop more sustainable lifestyles and communities. The Google Food program’s mission is to inspire and enable the Google community members to make food choices and enjoy food experiences that support them in being their best. Based on the program’s vision and mission, the Google Food Team has developed a clearly defined strategy that puts a strong emphasis on collaboration, innovation, the Responsible Business framework, and Behavioral Economics. The Operations team exists to support the global Google Food program and its values both to Googlers, and to the vendor partners. The NYC Regional Director of Operations will oversee the NY region of the Americas Portfolio Role Summary:The NYC Regional Director of Operations is the key partner to the Google Food Team for strategy, program development, financial management, opening new business, and defining a culture of excellence in the service and experience of the operation. Specifically, this position oversees culinary, cafe, food spot, catering in partnership with the other Line of Business owners. The role also partners with the support functions, such as procurement, HR, Finance, MCE, Culinary, Business Excellence and both workplace and food safety to deliver on program expectations and goals. Identifies, motivates, trains, develops and directs managers to deliver exceptional results and accomplish goals and projects. The NYC Regional Director of Operations will focus on all aspects of the Google Food program in a specific region in order to support operational excellence. This position reports into the Americas RVP and will leverage their strong business knowledge, culinary, hospitality and people management skills to deliver positive results for all aspects of the Food Program.The great things you will be expected to do: Is a key stakeholder with our partner and all teams to operationalize the food program Designs, manages and owns the overall experience Drives a culture of excellence throughout the business Has a passion for quality food preparation and taste Oversees all partner, sector and Compass driven initiatives Manages and mentors toward business goals, ensuring the maturation and training of senior management Monitors and manages all financial responsibilities Ensures all sector and Compass employee guidelines are implemented and adhered to Creates a culture of Food and Workplace Safety Communicates with everyone with honesty and integrity Ensure teams work within budget while maintaining program standards Meets all timelines for quarter and year-end reports given by our partner and Sector Employer

Requirements

Minimum of four (4) years college education. A minimum of 10-15 years of industry experience in place of a degree.
Minimum of 5 to 7 years management experience supervising senior managers
Multi-unit restaurant or hotel experience a must
Ability to take complex business issues or initiatives and apply creative problem solving or strategies for timely implementation
Ability to effectively communicate, motivate and interact with all levels within the organization
Strong passion for great food and hospitality
A proven track record as an innovative and financially responsible manager
A proven track record of leadership
Proven industry contacts and relationships that can be leveraged in networking and recruitment of other team members
Proven ability to enhance profitability, sustainability and creativity across all channels in alignment with business strategy
Proven coaching and teaching skills with peers, individuals, and teams
Ability to speak and present effectively in a group setting to Associates, Managers and our partner and represent the Google Food Brand
Maintain a positive attitude under pressure and motivate team
Ability to maintain confidentiality
Working knowledge of Google Docs, Microsoft Word, Excel and PowerPoint
Ability to work in a fast paced, changing environment
Ability to read, understand and speak English to perform essential functions of the job

Nice To Haves

Experience in R/D, operations, or concept development a plus

Responsibilities

Is a key stakeholder with our partner and all teams to operationalize the food program
Designs, manages and owns the overall experience
Drives a culture of excellence throughout the business
Has a passion for quality food preparation and taste
Oversees all partner, sector and Compass driven initiatives
Manages and mentors toward business goals, ensuring the maturation and training of senior management
Monitors and manages all financial responsibilities
Ensures all sector and Compass employee guidelines are implemented and adhered to
Creates a culture of Food and Workplace Safety
Communicates with everyone with honesty and integrity
Ensure teams work within budget while maintaining program standards
Meets all timelines for quarter and year-end reports given by our partner and Sector Employer