Regional Director of Healthcare Operations (Southern Bureau)

AIDS Healthcare Foundation•Atlanta, GA

About The Position

AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation! Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees? If so, AIDS Healthcare Foundation is the place for you! Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them. AHF’s core values are to be: Patient-Centered, Value Employees, Respect for Diversity, Nimble, Fight for What’s Right. Please review our Advocacy page for the latest news on how AHF is Fighting for What’s Right! Advocacy News. A Regional Director of Healthcare Center Operations contributes to AHF by advancing the organization’s North Star of census growth through retention, outreach, and a seamless client experience, supported by effective regional leadership of all non‑clinical operations within the assigned region. This role includes direct management and leadership of site‑level Practice Managers and accountability for non‑clinical operational performance, with a strong emphasis on patient retention, growth, and client experience. The Regional Director provides leadership, support, and development to regional staff to strengthen employee engagement, patient retention, and overall performance outcomes. This work is carried out in close collaboration with key partner leaders, including other Regional Directors, including but not limited to, Regional Nursing Directors, and Regional Medical Directors, to ensure alignment, consistency, and sustained operational excellence across the region. A Regional Director of Healthcare Center Operations enhances the reputation of AHF by serving as a visible role model for patient‑centered leadership and by consistently aligning actions, decisions, and priorities with AHF’s mission. The Regional Director demonstrates a clear commitment to placing patients at the center of the work, reinforcing how organizational priorities translate into meaningful care and service delivery. Through active representation of AHF in the community, the Regional Director builds trust, strengthens partnerships, and advocates for the populations served, while working diligently to advance organizational priorities and ensure sustained delivery on AHF’s mission. You will be a passionate advocate for our top initiatives. To be successful as a Regional Director of Healthcare Center Operations it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. At AHF we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees. AHF has a collaborative organizational structure where staff are accountable to multiple leaders. The Regional Director of Healthcare Center Operations will work as a part of a close-knit team to model collaboration, shared accountability, and disciplined execution in support of AHF’s mission and strategic priorities. Through alignment, partnership, and collective problem‑solving, the Regional Director of Healthcare Center Operations helps ensure regional efforts remain focused, adaptive, and responsive to the needs of patients, staff, and the communities AHF serves.

Responsibilities

Advance the organization’s North Star of census growth through retention, outreach, and a seamless client experience, supported by effective regional leadership of all non‑clinical operations within the assigned region.
Provide direct management and leadership of site‑level Practice Managers.
Be accountable for non‑clinical operational performance, with a strong emphasis on patient retention, growth, and client experience.
Provide leadership, support, and development to regional staff to strengthen employee engagement, patient retention, and overall performance outcomes.
Collaborate closely with key partner leaders, including other Regional Directors, Regional Nursing Directors, and Regional Medical Directors, to ensure alignment, consistency, and sustained operational excellence across the region.
Enhance the reputation of AHF by serving as a visible role model for patient‑centered leadership.
Consistently align actions, decisions, and priorities with AHF’s mission.
Demonstrate a clear commitment to placing patients at the center of the work.
Reinforce how organizational priorities translate into meaningful care and service delivery.
Actively represent AHF in the community to build trust, strengthen partnerships, and advocate for the populations served.
Work diligently to advance organizational priorities and ensure sustained delivery on AHF’s mission.
Be a passionate advocate for top initiatives.
Ensure that the AHF Core Values and Mission stay top of mind with all actions.
Model collaboration, shared accountability, and disciplined execution in support of AHF’s mission and strategic priorities.
Help ensure regional efforts remain focused, adaptive, and responsive to the needs of patients, staff, and the communities AHF serves.