Regional Director of Clinical Operations

Gentiva Health Services • Dallas, TX

60d

About The Position

Lead with Compassion. Inspire Excellence. Transform Patient Care. The Regional Director of Clinical Operations supports multiple branches to ensure compliance with all state and federal regulations, company policies, and quality standards. This role is essential in leading branches through inspections, surveys, and quality improvement initiatives while fostering clinical excellence and eligibility education across the region.

Requirements

• Registered Nurse (RN) required; Bachelor's degree in Nursing (BSN) preferred
• Minimum of 3 years in hospice or home health operations and 2 years of management experience
• Strong knowledge of state and federal hospice and home health regulations
• Proven ability to analyze quality metrics, lead surveys, and implement process improvements
• Excellent organizational, problem-solving, and communication skills
• Ability to work independently while collaborating across multiple locations
• Active, unrestricted RN license in state of residence
• Valid driver's license and automobile insurance
• Proficiency in Microsoft Excel and PowerPoint; experience with HomeCare HomeBase preferred
• Skilled in data review, compliance monitoring, and staff education

Nice To Haves

• Bachelor's degree in Nursing (BSN)

Responsibilities

• Monitor agency-level adherence to policies, procedures, and quality assurance standards
• Drive compliance with patient record documentation and quality improvement activities
• Collaborate with Area and Regional leadership, Clinical Managers, Executive Directors, Administrators, and Medical Directors
• Lead quality, regulatory, and survey readiness efforts across assigned agencies
• Educate teams on clinical eligibility, quality benchmarks, and process improvement
• Support the resolution of patient, family, or public complaints
• Participate in Quality Assessment and Performance Improvement (QAPI) initiatives
• Promote a culture of excellence and accountability within hospice and home health operations

Benefits

• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund
• Medical, Dental, Vision Insurance
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Ambulatory Health Care Services
• Number of Employees: 5,001-10,000 employees