Regional Deficiency Sales Specialist

Summit CompaniesSpokane, WA

About The Position

Bring your Fire & Life Safety experience to a role that rewards your expertise. As a Regional Deficiency Sales Specialist, you’ll support front counter sales and generate regional fire extinguisher service quotes while helping customers stay safe and compliant. This position offers a competitive BASE PAY PLUS COMMISSION. JOB SUMMARY : This position is responsible for identifying deficiencies, within existing customer accounts, which have been identified by field inspectors or other documentation. They are responsible for promoting and selling products/services to correct these deficiencies while providing excellent customer service and completing turnovers in a timely manner. This position is accountable for achieving sales goals and desired revenues by performing the following duties.

Requirements

  • High School Diploma or GED, required.
  • 2 years relevant work experience in business development, or Fire Life Safety sales experience, preferred.
  • 2 years operating a computer, Microsoft Office, required.
  • Must have the ability to effectively read, write and communicate in English with employees, customers and board or directors.
  • Valid driver’s license with acceptable driving record required.
  • Reliable transportation, required.
  • Must be able to comply with SFS’s Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement

Nice To Haves

  • Associate’s or Bachelor’s in Business or related, preferred.

Responsibilities

  • Responsible for receiving, communicating, pricing, negotiating all client deficiency sales calls to maintain and build SFS's service business.
  • Generate new proposals, follow-up on active proposals, and close sales on active proposals.
  • Communicate status of active proposals to Management.
  • All Inspection Repair opportunities to be reviewed and proposed within 2 business days.
  • Follow up and update status in Salesforce on all submitted proposals within 5 business days.
  • Review 100% of red tags in Building Reports daily
  • Triage customer priorities to determine what orders need to take priority and need to be completed first
  • Assign opportunities to another Sales Representative as appropriate
  • Provide High Quality Service Hand Offs (turnover forms, clear scopes, team-oriented)
  • Keep opportunity status updated in Salesforce and status tags updated in Building Reports
  • Develop product knowledge concerning all products and services offered by Summit
  • Explain to customers the difference in products and services
  • Any work involving a site visit shall be transferred to a Service Sales Representative unless otherwise directed by the sales manager.
  • Manage current workload volume, while being able to multitask any incoming requests from external sources
  • Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow up, quotes, questions, or concerns
  • Ensure that all internal and external customers and co-workers receive outstanding service by providing a friendly environment
  • Stay current with technical aspects of job by reading technical manuals, bulletins, product brochures, etc.
  • Maintain a safe and secure work environment by following OSHA and company safety programs
  • Adhere to company policies and procedures as well as local, state, and federal regulations and laws.
  • Maintain punctual, regular, and predictable attendance
  • Work collaboratively in a team environment with a spirit of cooperation
  • Respectfully takes direction from RSM and local management
  • Other duties may be assigned.
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