Regional Channel Manager

Broadvoice

11d

About The Position

Broadvoice is looking for a Regional Channel Manager - Mid-West with CCaaS and UCaaS sales experience to join our growing team. In this dynamic role, you will cultivate, maintain, and expand relationships with partners to sell Broadvoice services. If you have CCaaS and UCaaS sales experience and strong relationship-building skills, we want to talk to you!

Requirements

Minimum of 5 years of experience in the channel sales ecosystem (required).
Established relationships and proven success working with channel partners (TSBs, VARs, MSPs, and independent agents).
Proficient background in Contact Center (CCaaS) CX and Unified Communications (UCaaS) solutions.
Self-starter with the ability to work independently and drive results without heavy supervision.
Excellent communication, presentation, and relationship-building skills.
Comfortable hosting events, webinars, and in-person meetings with partners and customers.
This position requires access to reliable personal transportation in order to travel to various onsite locations as needed in region.

Responsibilities

Partner Management & Growth:
Leverage your existing network to drive new opportunities with top-tier CX partners.
Build and maintain strong relationships with TSB/TSDs (Technology Solutions Brokers/Distributers) to drive engagement and partner success.
Nurture and expand relationships with existing channel partners to maximize revenue growth.
Identify, recruit, and on-board new strategic CX partners to the Broadvoice GoContact program.
Sales Enablement & Support:
Provide training, support, and resources to ensure partners are well-equipped to position and sell GoContact solutions.
Collaborate with partners on customer opportunities, providing strategic support from discovery through close.
Host and support partner and customer-facing events to drive engagement and pipeline growth.
Collaboration & Strategy:
Work closely with Broadvoice’s internal teams (Sales, Marketing, Product, and Operations) to align partner strategies.
Deliver accurate forecasts, pipeline updates, and strategic plans to leadership.
Represent Broadvoice at industry events, conferences, and partner meetings.
Execution:
Travel as needed to meet with partners and customers face-to-face (estimated 30%-40% travel).
Proactively manage a portfolio of partners with minimal oversight.
Uphold and promote Broadvoice’s values and commitment to customer and partner success.