REGIONAL BUSINESS MANAGER

COOPERATIVE RESPONSE CENTER INC • Austin, MN

12d

About The Position

Regional Business Manager Cooperative Response Center (CRC) Reports to: VP, Marketing & Membership FLSA: Exempt | Base Salary Range: $88,800 – $125,000 + Commissions Travel: Often 50%, occasionally up to 75% Lead Growth. Strengthen Partnerships. Power the Cooperative Network. At CRC, we exist to serve those who power Rural America. As a trusted partner to electric cooperatives across the country, we deliver contact center, central station, and software solutions that help our members operate safely, efficiently, and reliably. We are seeking a Regional Business Manager who understands the electric cooperative space — someone who leads with integrity, builds long-term relationships, and drives growth to strengthen the organization. This role is about partnership. It’s about listening well, solving real operational challenges, and helping co-ops build a better future for their members. What Makes Us Stand Out As a cooperative owned by the utilities that use our services, we have a competitive edge and are considered to be part of the electric cooperative family. The industry that we serve is uniquely cohesive in that they share solutions and success, and CRC’s solutions often become part of that conversation. A successful CRC Regional Business Manager becomes part of that community by sharing and promoting our solutions among industry professionals, and helps CRC solve future utility challenges as a result of this engagement. The CRC Difference At CRC, our values guide how we work and grow: Always Do the Right Thing – We operate with honesty and transparency. Build a Better Future – We continuously improve to serve members better. Win as One – Collaboration drives our success. Be the Best – We hold ourselves to high standards. Make a Difference – We positively impact our members, coworkers, and communities. This role is not just about meeting quotas — it’s about strengthening the cooperative network and helping utilities serve their communities more effectively.

Requirements

• You thrive in the cooperative space and comprehend the co-op business model.
• You can easily build trust grow business relationships.
• You are steady, credible, and solutions-focused.
• Have experience in sales, electric utilities, or cooperative services
• Are comfortable presenting to leadership teams and boards
• Can translate technical services into business value
• Lead with integrity and transparency
• Are self-motivated and organized
• Listen deeply before recommending solutions
• Are comfortable with Microsoft Office and financial comparisons
• A business-related diploma is required (or significant industry experience in lieu of).
• You must be able to travel independently by air and motor vehicle.
• You will also need to lift up to 50 pounds, often associated with luggage or tradeshow displays

Nice To Haves

• A bachelor’s degree is preferred.

Responsibilities

• Expand and Strengthen Membership Prospect, present, propose, and facilitate new CRC memberships and services
• Build relationships with cooperative leaders, boards, and key decision makers
• Represent CRC at industry meetings, trade shows, and association events
• Host visits at CRC and conduct on-site meetings with prospects and members
• Serve as a Strategic Partner Ensure members are maximizing the value of CRC services
• Identify opportunities for service improvement and operational enhancement
• Collaborate with CRC leadership on growth strategy, marketing, and innovation
• Navigate objections and adversity with professionalism and confidence
• Represent CRC with Excellence Build and present solutions that resolve utility industry challenges
• Present confidently to utility personnel and industry groups
• Build financial comparisons and cost-of-service analyses
• Travel extensively by air and vehicle to serve your region

Benefits

• Competitive salary + commission payable in addition to the base wage
• Medical, dental, and vision coverage
• Tuition reimbursement
• Paid time off – work hard, play harder
• 401k plan – with CRC match up to 6% + MORE (check out our benefits on our career site @ www.crc.coop)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree