Regional Associate Director, Planning Services

Fortive•Young, AZ

About The Position

Provide Strategic Direction for the Department and Contribute to the Success of the Team: Partner with the aligned Regional Director of Planning Services and the Planning Services leadership team to define, implement, and achieve departmental goals. This includes the oversight of a department execution plan to both achieve goals as well as evolve the department to respond to needs of a growing company. Builds energy and optimism in others in support of our strategy and shared purpose. Assure the department's profitability by monitoring client billings and managing the backlog effectively. Manage the workflow of the department by allocating resources for all engagements and addressing gaps in the project team's abilities. Act as a resource, coach, and mentor for the department, which includes assisting in professional development plans for personnel to ensure each team member has the tools and knowledge needed to be successful. Provides their team clear vision and direction, short and long term. Collaborates, motivates, and empowers others on the team to exceed expectations. Thinks beyond the day-to-day, taking a long-term, big picture view of the business. Owns the process for hiring team members, including requests that consider team and departmental budgets, supports recruiting through resume review, conducting interviews and leading hiring decisions and offers. Onboarding new Area Managers and Senior Account Managers with Creation of development plans. Takes ownership of one's own development by articulating focus areas and requesting support to help achieve desired outcomes. Expected to complete leadership courses as identified by Gordian. Support Business Development for New and Existing Clients Support sales and marketing as Subject Matter Expert for all Planning Service Solutions. Supports Area Manager and Account Manager cross-sell and upsell opportunities of all Gordian solutions and collaborates with regional sales account executive to develop further. Delivers thought leadership to the industry. Participates in the improvement of our products, in response to industry needs, team and customer feedback. Provide subject matter expertise to Regional Account Executives and help develop sales strategies for upsells and prospects. Provides start of month and mid-month revenue forecast updates as part of their regional financial forecast responsibility. Develops strategies to close gaps between forecast and actuals by way of shifting work and resources when possible.

Requirements

Minimum of 4-year bachelor's degree from a fully accredited institution, or equivalent.
7+ years of project management experience in an architectural, engineering, facilities management, operations management, construction management or other closely allied role related to buildings and infrastructure.
5+ years of people management experience in a team environment and experience managing remotely based operations.
7+ years account management experience, and the ability to demonstrate success in forecasting, maintaining, and exceeding revenue targets on a regular basis.
Strong public speaking skills including experience in developing presentation materials.
Strong organizational and prioritization skills/ability to manage multiple Account Managers.
Confident communication skills and demonstrated ability to work collaboratively with all levels of internal and external organizations to drive positive outcomes.
Demonstrated ability to maintain composure, exercise good judgment, and act in a professional manner when challenged; and to build and sustain positive and collaborative working relationships.
Sound decision making in a fast-paced environment; a consultative approach to managing complex relationships, escalation problem solving, internal and external risk management.
Strong data analytical skills including the ability to support team members through KPI data tracking.
Has a track record of driving continuous improvement and sustainability.
Proficiency in Microsoft Office Suite programs, particularly Excel and PowerPoint.
Ability to adapt to changing demands and willingness to be flexible if priorities change.

Responsibilities

Partner with the aligned Regional Director of Planning Services and the Planning Services leadership team to define, implement, and achieve departmental goals.
Oversight of a department execution plan to both achieve goals as well as evolve the department to respond to needs of a growing company.
Assure the department's profitability by monitoring client billings and managing the backlog effectively.
Manage the workflow of the department by allocating resources for all engagements and addressing gaps in the project team's abilities.
Act as a resource, coach, and mentor for the department, which includes assisting in professional development plans for personnel to ensure each team member has the tools and knowledge needed to be successful.
Owns the process for hiring team members, including requests that consider team and departmental budgets, supports recruiting through resume review, conducting interviews and leading hiring decisions and offers.
Onboarding new Area Managers and Senior Account Managers with Creation of development plans.
Support sales and marketing as Subject Matter Expert for all Planning Service Solutions.
Supports Area Manager and Account Manager cross-sell and upsell opportunities of all Gordian solutions and collaborates with regional sales account executive to develop further.
Participates in the improvement of our products, in response to industry needs, team and customer feedback.
Provide subject matter expertise to Regional Account Executives and help develop sales strategies for upsells and prospects.
Provides start of month and mid-month revenue forecast updates as part of their regional financial forecast responsibility.
Develops strategies to close gaps between forecast and actuals by way of shifting work and resources when possible.