Refurb Technician I

Easy Ice LLCOrlando, FL
5d

About The Position

The Refurb Technician I is an exciting and dynamic position that will appeal to a creative, resourceful, high-energy, and organized person who thrives in service-oriented and customer-facing situations. The Refurb Technician I is responsible for the refurbishment and repair activities on ice machines. This position works closely with Refurb Technician II’s, III’s, and the Technical Services team. This role is critical in ensuring the optimal functionality of our equipment to meet our customers’ service requirements while operating with proficiency. The ideal candidate will possess a keen attention to detail, a commitment to maintaining equipment in good working order, and a willingness to learn and grow within the field of ice machine repair and maintenance. The Refurb Technician I is dedicated to driving service success that not only enhances customer satisfaction but also maximizes customer retention through reliable and responsive service.

Requirements

  • Two years of professional experience in HVAC field, desired
  • Excellent organizational skills
  • Reliable and Energetic
  • Problem solving
  • Ability to think on one’s feet and learn rapidly without a great deal of supervision
  • Entrepreneurial, and solution driven
  • Flexible with performance, and time-sensitive expectations
  • Must be disciplined, self-motivated, and able to meet team goals
  • Able to work as a team member as well as independently
  • Basic computer skills (MS Word, Excel, Outlook)
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience
  • A desire to continually increase your knowledge of the industries we serve; and, products, services and processes our company can produce

Nice To Haves

  • EPA 608 Certification

Responsibilities

  • Ensure adequate levels of equipment are ready for quick turnaround and shipping
  • Ensure refurb and repair work is completed to Easy Ice standards and is properly documented
  • Work alongside the Service Delivery team and Logistics team to ensure best workflow
  • Accomplish daily refurb tasks in a timely and efficient manner with an emphasis on quality
  • Ensure warehouse meets standards required by law
  • Responsible for sourcing equipment and making sure adequate supplies are available
  • Maintain cleanliness of vehicle, check fluids, wipers and tires to help maintain service-life

Benefits

  • Competitive pay
  • Excellent Medical/Dental/Vision/Group Life
  • 401k Company Match
  • PTO and Holiday Pay
  • Fitness Membership Reimbursement
  • Hands on experience that promotes a growth-oriented culture
  • Personal growth opportunities which encourages employees to “think outside the box”
  • Challenging and meaningful work that fosters learning and development
  • Fun fast-paced company culture and work environment
  • Collaborative team environment to support and mentor each other

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

11-50 employees

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