Refurb Technician I

Easy Ice LLC•Orlando, FL

About The Position

The Refurb Technician I is an exciting and dynamic position that will appeal to a creative, resourceful, high-energy, and organized person who thrives in service-oriented and customer-facing situations. The Refurb Technician I is responsible for the refurbishment and repair activities on ice machines. This position works closely with Refurb Technician II’s, III’s, and the Technical Services team. This role is critical in ensuring the optimal functionality of our equipment to meet our customers’ service requirements while operating with proficiency. The ideal candidate will possess a keen attention to detail, a commitment to maintaining equipment in good working order, and a willingness to learn and grow within the field of ice machine repair and maintenance. The Refurb Technician I is dedicated to driving service success that not only enhances customer satisfaction but also maximizes customer retention through reliable and responsive service.

Requirements

Two years of professional experience in HVAC field, desired
Excellent organizational skills
Reliable and Energetic
Problem solving
Ability to think on one’s feet and learn rapidly without a great deal of supervision
Entrepreneurial, and solution driven
Flexible with performance, and time-sensitive expectations
Must be disciplined, self-motivated, and able to meet team goals
Able to work as a team member as well as independently
Basic computer skills (MS Word, Excel, Outlook)
Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience
A desire to continually increase your knowledge of the industries we serve; and, products, services and processes our company can produce

Nice To Haves

EPA 608 Certification

Responsibilities

Ensure adequate levels of equipment are ready for quick turnaround and shipping
Ensure refurb and repair work is completed to Easy Ice standards and is properly documented
Work alongside the Service Delivery team and Logistics team to ensure best workflow
Accomplish daily refurb tasks in a timely and efficient manner with an emphasis on quality
Ensure warehouse meets standards required by law
Responsible for sourcing equipment and making sure adequate supplies are available
Maintain cleanliness of vehicle, check fluids, wipers and tires to help maintain service-life

Benefits

Competitive pay
Excellent Medical/Dental/Vision/Group Life
401k Company Match
PTO and Holiday Pay
Fitness Membership Reimbursement
Hands on experience that promotes a growth-oriented culture
Personal growth opportunities which encourages employees to “think outside the box”
Challenging and meaningful work that fosters learning and development
Fun fast-paced company culture and work environment
Collaborative team environment to support and mentor each other