Refurb Technician I

Easy Ice Llc•Orlando, FL

About The Position

Build your best future with the Easy Ice team- Cool Careers Start Here! We’re a growing company that provides an all-inclusive commercial ice machine subscription to business owners nationwide. We’ve been changing our industry for the better since we started in 2009, and we’re not slowing down anytime soon. As a member of our team, you’ll be helping restaurants, bars, hospitals, hotels, and other businesses get the ice they need without spending a fortune or stressing out. We’ll invest in your professional development and overall quality of life because we know employee satisfaction is key to our success. Easy Ice doesn’t just want to be the #1 commercial ice machine solution in America—we also want to be one of the best places to work. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Easy Ice team and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! The Refurb Technician I is an exciting and dynamic position that will appeal to a creative, resourceful, high-energy, and organized person who thrives in service-oriented and customer-facing situations. The Refurb Technician I is responsible for the refurbishment and repair activities on ice machines. This position works closely with Refurb Technician II’s, III’s, and the Technical Services team. This role is critical in ensuring the optimal functionality of our equipment to meet our customers’ service requirements while operating with proficiency. The ideal candidate will possess a keen attention to detail, a commitment to maintaining equipment in good working order, and a willingness to learn and grow within the field of ice machine repair and maintenance. The Refurb Technician I is dedicated to driving service success that not only enhances customer satisfaction but also maximizes customer retention through reliable and responsive service.

Requirements

Two years of professional experience in HVAC field, desired
EPA 608 Certification
Excellent organizational skills
Reliable and Energetic
Problem solving
Ability to think on one’s feet and learn rapidly without a great deal of supervision
Entrepreneurial, and solution driven
Flexible with performance, and time-sensitive expectations
Must be disciplined, self-motivated, and able to meet team goals
Able to work as a team member as well as independently
Basic computer skills (MS Word, Excel, Outlook)
Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience
A desire to continually increase your knowledge of the industries we serve; and, products, services and processes our company can produce

Responsibilities

Ensure adequate levels of equipment are ready for quick turnaround and shipping
Ensure refurb and repair work is completed to Easy Ice standards and is properly documented
Work alongside the Service Delivery team and Logistics team to ensure best workflow
Accomplish daily refurb tasks in a timely and efficient manner with an emphasis on quality
Ensure warehouse meets standards required by law
Responsible for sourcing equipment and making sure adequate supplies are available
Maintain cleanliness of vehicle, check fluids, wipers and tires to help maintain service-life

Benefits

Competitive pay
Excellent Medical/Dental/Vision/Group Life
401k Company Match
PTO and Holiday Pay
Fitness Membership Reimbursement
Hands on experience that promotes a growth-oriented culture
Personal growth opportunities which encourages employees to “think outside the box”
Challenging and meaningful work that fosters learning and development
Fun fast-paced company culture and work environment
Collaborative team environment to support and mentor each other