Referrals Specialist

Hawai'i Island Community Health Center • Kailua, HI

7h • $20 - $23

About The Position

The Referrals Specialist, under the guidance of the Health Services Manager and Referrals Supervisor, is responsible for keeping patient records up to date, handling medical records requests, and helping with data collection. They also manage patient referrals, coordinate follow-ups with providers and care teams, and assist with arranging travel for patient appointments.

Requirements

• High school diploma or equivalent
• One year of related clinical office experience and/or training
• This position requires basic office skills, computer proficiency for data entry, and the ability to multitask and meet deadlines.
• Candidates should be organized, team-oriented, able to follow instructions, resolve patient concerns, and communicate effectively with a diverse population.
• Knowledge of patient chart documentation is also preferred.

Nice To Haves

• Experience including knowledge of insurance programs like QUEST, understanding of Hawaiʻi health care networks, and basic coding skills using ICD-10 and CPT.

Responsibilities

• Prioritizes patient referrals to correlate with managing patient flow for maximum efficiency and optimum care provision.
• Demonstrates appropriate utilization of medical records to document care within scope of job duties.
• Coordinates referrals, preauthorization, and follow-up with appropriate external resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED